Astreya Inc. is hiring: Hardware Support Technician II in Mountain View

* Participates with inventory and asset management including receipt and disposition of hardware* Documents all defects of pre-mass production hardware and/or software* Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.)* Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID’s, etc.)* Conducts servo flashing, firmware upgrade, flashing unsigned images* Resolves support tickets on device issues* Provides technical support during events (travel often required)* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position* High school diploma or general education degree (GED) 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience* IT savvy and interested in new technologies* Knowledgeable about inventory, and comfortable in an IT inventory environment* Capable of following technical instructions to flash drives, image devices and re-write hardware IDs* Excellent communicator in both written and verbal English* Ability to work in a team* Ability to excel in a fast paced work environment.* Ability to learn new things and adapt to a changing environment quickly* Strong organization skills, and able to identify the steps to be taken to achieve objectives* Data experience* Excel experience* Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers* Employment in the fast-growing IT space providing you with a variety of career options* Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network* Introduction to new ways of working and awesome technologies* Career paths to help you establish where you want to go* Focus on internal promotion and internal mobility - we love to build teams from within* Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace* Education Assistance* Dedicated management to provide you with on point leadership and care* Numerous on the job perks* Market competitive compensation and insurance, health and wellness benefits* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.** Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through Cigna (DPPO & DHMO options)* Nationwide Vision provided through VSP* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program* Employee Assistance Program* Wellness Days* 401k Plan* Basic Life, Accidental Life, Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other fringe benefits required under state and federal law #J-18808-Ljbffr