Inspire
Senior Director Team Member Products
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Inspire
The Senior Director of Product Management for Team-Member Products will have responsibility to deliver a portfolio of technology products that power 650,000+ team members servicing our guests across more than 30,000 Arby’s, Baskin Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and Sonic Drive‑In restaurants.
Responsibilities
Lead defining future state Team Member experience; identify breakthrough technologies to support the vision
Oversee roadmap creation and execution by driving cross‑functional process
Balance stakeholders at all levels through transparent communication, ensuring accountability from internal partners
Build and manage critical third‑party partnerships, enabling operationalization of technologies in collaboration with Inspire Tech Ops and restaurant operators
Establish and reiterate internal processes and documentation to enable team operations and increase effectiveness
Build partnerships with IT counterparts to ensure coverage of forward‑looking development, day‑to‑day operations, and support of critical issues
Provide product management support when addressing urgent situations requiring quick turnaround to ensure seamless business operations
Work with finance partners to set and manage capital and G&A budgets
Build effective teams by attracting talent, training employees, and developing high performers
Education & Experience
Bachelor’s degree in business administration, marketing, economics, or a related field
MBA or similar graduate degree preferred
15+ years of modern product management practices, agile methodologies, and test‑driven development experience
Understanding of B2C business; restaurant, hospitality, travel, and retail industry experience is a plus
Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial spirit
Knowledge of the range of activities related to the product development lifecycle (opportunity identification, product discovery, project execution, post‑launch performance measurement)
Fluency in understanding technical constraints and discussing tradeoffs between development and business teams following agile delivery principles
Strategic mindset, strong decision quality, and ability to lead data‑driven discussions to drive alignment around prioritization and impact across a matrixed organization
Ability to plan and align across a complex matrix organization, drive results by ensuring accountability, and optimize processes
Excellent oral and written communication skills – capable of conveying clear understanding of unique needs of widely varying audiences
Ability to select vendors for RFP, manage vendor relationships, and contractual terms
Self‑starter personality who can operate with minimal supervision while navigating ambiguities and complexities
Experienced people manager with a proven record of building high‑performing teams
Company Overview Inspire is a multi‑brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin‑Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and Sonic restaurants worldwide. We’re made up of hundreds of thousands who collectively change the way people eat, drink, and gather around the table. Food is more than a staple—it’s an experience.
Location & Salary Atlanta, GA • Salary: $200,000 – $250,000 (announced 4 days ago)
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–
Inspire
The Senior Director of Product Management for Team-Member Products will have responsibility to deliver a portfolio of technology products that power 650,000+ team members servicing our guests across more than 30,000 Arby’s, Baskin Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and Sonic Drive‑In restaurants.
Responsibilities
Lead defining future state Team Member experience; identify breakthrough technologies to support the vision
Oversee roadmap creation and execution by driving cross‑functional process
Balance stakeholders at all levels through transparent communication, ensuring accountability from internal partners
Build and manage critical third‑party partnerships, enabling operationalization of technologies in collaboration with Inspire Tech Ops and restaurant operators
Establish and reiterate internal processes and documentation to enable team operations and increase effectiveness
Build partnerships with IT counterparts to ensure coverage of forward‑looking development, day‑to‑day operations, and support of critical issues
Provide product management support when addressing urgent situations requiring quick turnaround to ensure seamless business operations
Work with finance partners to set and manage capital and G&A budgets
Build effective teams by attracting talent, training employees, and developing high performers
Education & Experience
Bachelor’s degree in business administration, marketing, economics, or a related field
MBA or similar graduate degree preferred
15+ years of modern product management practices, agile methodologies, and test‑driven development experience
Understanding of B2C business; restaurant, hospitality, travel, and retail industry experience is a plus
Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial spirit
Knowledge of the range of activities related to the product development lifecycle (opportunity identification, product discovery, project execution, post‑launch performance measurement)
Fluency in understanding technical constraints and discussing tradeoffs between development and business teams following agile delivery principles
Strategic mindset, strong decision quality, and ability to lead data‑driven discussions to drive alignment around prioritization and impact across a matrixed organization
Ability to plan and align across a complex matrix organization, drive results by ensuring accountability, and optimize processes
Excellent oral and written communication skills – capable of conveying clear understanding of unique needs of widely varying audiences
Ability to select vendors for RFP, manage vendor relationships, and contractual terms
Self‑starter personality who can operate with minimal supervision while navigating ambiguities and complexities
Experienced people manager with a proven record of building high‑performing teams
Company Overview Inspire is a multi‑brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin‑Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and Sonic restaurants worldwide. We’re made up of hundreds of thousands who collectively change the way people eat, drink, and gather around the table. Food is more than a staple—it’s an experience.
Location & Salary Atlanta, GA • Salary: $200,000 – $250,000 (announced 4 days ago)
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