Mason Frank International
Salesforce Administrator
Location: Chicago, IL
Salary: $115,000 – $140,000
Key Responsibilities
Oversee and enhance Salesforce platforms, including NPSP, for various nonprofit organizations
Handle daily configuration, troubleshooting, and system maintenance across Salesforce environments
Conduct regular meetings with nonprofit stakeholders to assess requirements, establish priorities, and deploy technical solutions
Monitor system functionality, implement updates and releases, and assess application integrations
Deliver data management services including contact imports, lead management, deduplication, and data validation
Develop custom reports, dashboards, automated workflows, and system processes
Establish and maintain user roles, profiles, permission structures, sharing protocols, and security configurations
Document system changes, configurations, and field modifications; generate reports for internal teams and clients
Provide training to staff and partners on Salesforce functionality and support organizational change initiatives
Partner with development teams on donor management, grant tracking, reporting, and communication strategies
Utilize
Excel
extensively for data preparation, cleansing, analysis, and reporting before Salesforce integration
Required Qualifications
Minimum 1 year of direct experience as a Salesforce Administrator, preferably in nonprofit environments utilizing NPSP
Comprehensive understanding of Salesforce configuration and administrative best practices
Advanced Microsoft Excel skills, including formula creation and data manipulation
Demonstrated experience with Salesforce automation tools (Flows, Process Builder, etc.)
Proven ability to manage and prioritize concurrent projects effectively
Excellent interpersonal and written communication capabilities; skill in explaining technical concepts to non-technical audiences
Self-motivated, inquisitive, and solution-oriented mindset
Strong organizational skills, follow-through abilities, and capacity for independent work
Genuine interest and knowledge of current events, particularly public policy and political developments
Dedication to providing exceptional client service
Preferred Qualifications
Experience with Salesforce Nonprofit Cloud capabilities beyond NPSP
Knowledge of nonprofit-sector tools commonly integrated with Salesforce (such as Classy, Zapier, Apsona, Anedot)
This full-time role will be located at our client's Chicago headquarters - 5 days a week
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Salary: $115,000 – $140,000
Key Responsibilities
Oversee and enhance Salesforce platforms, including NPSP, for various nonprofit organizations
Handle daily configuration, troubleshooting, and system maintenance across Salesforce environments
Conduct regular meetings with nonprofit stakeholders to assess requirements, establish priorities, and deploy technical solutions
Monitor system functionality, implement updates and releases, and assess application integrations
Deliver data management services including contact imports, lead management, deduplication, and data validation
Develop custom reports, dashboards, automated workflows, and system processes
Establish and maintain user roles, profiles, permission structures, sharing protocols, and security configurations
Document system changes, configurations, and field modifications; generate reports for internal teams and clients
Provide training to staff and partners on Salesforce functionality and support organizational change initiatives
Partner with development teams on donor management, grant tracking, reporting, and communication strategies
Utilize
Excel
extensively for data preparation, cleansing, analysis, and reporting before Salesforce integration
Required Qualifications
Minimum 1 year of direct experience as a Salesforce Administrator, preferably in nonprofit environments utilizing NPSP
Comprehensive understanding of Salesforce configuration and administrative best practices
Advanced Microsoft Excel skills, including formula creation and data manipulation
Demonstrated experience with Salesforce automation tools (Flows, Process Builder, etc.)
Proven ability to manage and prioritize concurrent projects effectively
Excellent interpersonal and written communication capabilities; skill in explaining technical concepts to non-technical audiences
Self-motivated, inquisitive, and solution-oriented mindset
Strong organizational skills, follow-through abilities, and capacity for independent work
Genuine interest and knowledge of current events, particularly public policy and political developments
Dedication to providing exceptional client service
Preferred Qualifications
Experience with Salesforce Nonprofit Cloud capabilities beyond NPSP
Knowledge of nonprofit-sector tools commonly integrated with Salesforce (such as Classy, Zapier, Apsona, Anedot)
This full-time role will be located at our client's Chicago headquarters - 5 days a week
#J-18808-Ljbffr