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The Azek Company

Salesforce Solutions Architect/Administrator

The Azek Company, Dahlonega, Georgia, us, 30597

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Salesforce Solutions Administrator - Architect James Hardie Building Products Location: Dahlonega, GA

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

This position will be based at our Struxure Outdoor business unit in Dahlonega, GA.

We are looking for someone with a deep understanding of the Salesforce platform who can understand both our current setup and our business objectives in order to quickly identify areas of improvement. The Salesforce Solutions Administrator - Architect should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms and clearly explain design options and their potential impact.

Responsibilities

All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports

Understanding of basic triggers/Apex code knowledge

Sandbox environment management

DevOps/release management experience

Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

Identify unused or underutilized platform features

Create a platform roadmap and define priorities, liaising with stakeholders

Own the communication of any platform changes to end users and stakeholders

Data management to improve Salesforce data quality, implementing rules and automation as needed

Proactive system maintenance, including security reviews, release updates, health check, and Optimizer

User support tickets

Monitor and improve user adoption

New user and ongoing user training

Technical documentation

Management of integrated applications and third-party suppliers.

Qualifications and Background Required:

Bachelor’s degree in Computer Science, Software Engineering, or related technical field.

Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience with at least 2 years in an enterprise architecture capacity.

Solid understanding of Salesforce Platform architecture, including:

Apex, SOQL, LWC, Visualforce

REST/SOAP APIs and middleware integration patterns

Sales Cloud, Salesforce Shield, Single Sign-On (SSO), and platform encryption

Proven experience implementing Salesforce in a manufacturing, construction, or distribution environment.

Hands-on experience with Salesforce administration, user management, and CPQ configurations like product bundles and pricing rules.

Knowledge, Skills, and Abilities

Excellent communication skills to work effectively with both technical and non-technical

A proactive mindset to identify and implement process enhancements and automation.

Salesforce CPQ Specialist certification preferred.

A proactive attitude to platform enhancements

Designing scalable, best-practice solutions

Excellent relationship-building skills

Ability to liaise with stakeholders at all levels

Translating requirements into technical solutions

Experience in change management and governance

Training end users and key stakeholders

Technical documentation

Available and responsive to questions

Experience implementing Salesforce configuration changes

DevOps/release management experience

Join us in shaping the future of our business!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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