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Girl Scouts

Community Outreach Specialist

Girl Scouts, Santa Clarita, California, United States, 91382

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Job Details

Job Location : Santa Clarita Service Center - Santa Clarita, CA

Position Type : Full Time

Salary Range : $68640.00 - $70000.00 Salary/year

Council Overview Girl Scouts of Greater Los Angeles, a 501(c)(3) nonprofit, serves more than 43,000 girls in partnership with more than 20,000 volunteers from the diverse communities of Los Angeles County and parts of Kern, San Bernardino, and Ventura counties. Girl Scouts of Greater Los Angeles is the largest girl-serving nonprofit agency in the Los Angeles region, building girls of courage, confidence, and character, who make the world a better place.

GSGLA Values

INTEGRITY : We do what we say we are going to do. We strive for our highest quality work and commit to doing what’s right even when it’s difficult.

CLARITY OF PURPOSE : We commit to and stay focused on the goals and priorities of GSGLA and hold ourselves responsible for keeping the girl at the center of everything we do.

ACCOUNTABILITY : We accept personal responsibility for our work, and we hold others accountable. We can be relied upon and can rely on others. We commit to mutual understanding and mutual problem solving and embrace the necessary tough conversations.

RESPECT : We practice respect by caring for the worth of ourselves, others, the environment, property and policies. We listen well and honor diversity in ideas without judgements.

Position Summary The Community Outreach Specialist is responsible for developing and executing effective outreach strategies in underserved communities, expanding the reach of the Girl Scout Leadership Experience to girls in an assigned target area. S/he is responsible for increasing participation and the accessibility of Girl Scouts to the community through the recruitment and formation of new volunteer-led troops, and through the formation and support of Girl Scout troops facilitated through community-based partnerships.

Essential Duties and Responsibilities Outreach

Responsible for the achievement of girl and adult membership goals by implementing membership strategies in assigned market areas.

Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.

Implements marketing strategies for membership recruitment outlined in the council’s strategic plan and annual business plan; includes cultivating and organizing communities that results in increased girl and volunteer leads.

Attends community events, and prepares presentations to increase visibility within the community.

Follows up on new leads and referrals resulting from field activity in a timely fashion.

Tracks outreach efforts and communication in CRM (Salesforce).

Building Community Partnerships

Establishes relationships with area organizations, coalitions, schools and school districts.

Develops and cultivates partnerships with community youth-serving organizations, agencies and leaders, educators, faith-based institutions and to increase awareness of and participation in the Girl Scout program.

Responsible for the annual retention of participating community partners.

Provides on-site training and continuous support to Girl Scout program facilitators at regional sites.

Responsible for the design, coordination, implementation, and evaluation of program activities, curriculum, events and camps to meet the needs of girls ages 5 to 18 from diverse communities and backgrounds.

Sets specific outreach targets and develops action plans to project necessary contacts resulting in membership goal attainment. Prepare a variety of status reports, including activity, follow-up, and adherence to goals.

Recruitment & Troop Formation

Plans and implements recruitment activities/events.

Forms new volunteer-led Girl Scout troops in assigned target area and works with new troops to recruit members to ensure that minimum girl capacity is met.

Tracks and follows up on progress of potential leaders, through completion of onboarding process.

Supports Service Unit of volunteers by attending Service Unit leader and Service Unit team meetings.

Recruits Service Unit Recruiters and School Organizers to maximize recruitment efforts in assigned target area.

Other duties as assigned.

Qualifications

Outstanding Interpersonal and Communication Skills . Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.

Customer Responsiveness . Provides superior customer service to all internal and external customers. Seeks and acknowledges the views and ideas from customer; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.

Project Management . Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.

Bachelor’s degree or equivalent experience in lieu of education.

Excellent independent decision-making skills and strong resourcefulness. Proven record of functioning as a self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization.

Bilingual- Spanish/English preferred.

Experience in project management.

Must be able to work a flexible schedule including evenings and weekends.

Volunteer Experience preferred.

Ability to adapt to changing situations.

Ability to use technology and learn new technology applications.

Must successfully complete a criminal background check.

Must be able to commute an average of 400-600 miles a month.

Valid California driver’s license, access to reliable transportation, and proof of insurance.

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