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flex

Order Management Analyst

flex, Orangeburg, South Carolina, us, 29117

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Overview

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary. Data Analyst

— located in

Orangeburg, SC . Responsibilities

Order Processing: Receive, review, and accurately enter customer orders into Order Management Systems (OMS), ensuring all documentation is complete and correct. Cross-Functional Coordination: Collaborate with Sales, Inventory, Finance, and Logistics teams to ensure seamless order processing from initiation to fulfillment. Inventory Management: Work closely with inventory teams to verify product availability and monitor stock levels, proactively preventing discrepancies. Customer Communication: Serve as a primary contact for customers regarding order status, shipping updates, and delivery timelines. Issue Resolution: Investigate and resolve order-related issues or discrepancies, escalating complex cases when necessary. Documentation & Reporting: Maintain accurate records of all orders and generate reports to support business operations. Data Analysis & Reporting: Extract, validate, and analyze operational data to identify trends, performance gaps, and opportunities for improvement. Develop and maintain dashboards and reports on KPIs. Presentation Skills: Create clear, compelling presentations to communicate insights and recommendations to stakeholders. Problem-Solving: Apply analytical thinking to troubleshoot and resolve issues throughout the order lifecycle. Technical Proficiency

Expertise in Order Management Systems (OMS) and ERP platforms. Advanced Excel skills including macro development (VBA) for automation and efficiency. Experience with data visualization tools such as Power BI, Tableau, or similar. Experience & Qualifications

A BS in Mathematics, Economics, or Computer Science. Typically, then, a data analyst will want to have at least 1-2 years experience in a specific field when applying for a job in said field. Proficient in MS Word, Excel, Access, and PowerPoint. Knowledge of statistics, at least to the degree necessary in order to communicate easily with statisticians. Experience in data mining techniques and procedures and knowing when their use is appropriate. Ability to present complex information in an understandable and compelling manner. Impacts the medium term direction and operational success of the function. Executes and provides input to functional plans and objectives for the site. Enhances and provides input to functional processes or technologies. Has experience in leading major initiatives and provides input to those initiatives. Makes decisions for the function and the site. Decisions may affect site. Demonstrates experience in performance development, teaching/leading, mentoring and/or organization development. Instills appropriate behavior in others in support of Flex values. Supports strategic direction for the function. Benefits

Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Equal Opportunity

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We\'re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we\'ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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