UST Global
Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer
UST Global, Atlanta, Georgia, United States, 30383
Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer
Lead II - DevOps Engineering
Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human‑centered solutions for a better world.
You Are We are looking for a highly skilled Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer to lead the design, implementation, and optimization of our monitoring and observability ecosystem. The ideal candidate will be an expert in Splunk, with a strong background in enterprise IT infrastructure, system performance monitoring, and log analytics. You will play a pivotal role in ensuring end‑to‑end visibility across our systems, applications, and services.
The Opportunity
Splunk Administration & Engineering
Serve as the SME for Splunk architecture, deployment, and configuration across the enterprise
Maintain and optimize Splunk infrastructure, including indexers, forwarders, search heads, and clusters
Develop and manage custom dashboards, saved searches, and visualizations
Implement and tune log ingestion pipelines using Splunk Universal Forwarders, HTTP Event Collector, and other data inputs
Ensure high availability, scalability, and performance of the Splunk environment
Create dashboards, reports, advanced Splunk searches, visualizations, log parsing, and external table lookups
Demonstrate expertise with SPL (Search Processing Language) and Splunk architecture, including configuration files
Monitor and troubleshoot applications using tools such as AppDynamics, Grafana, Argos, and OTEL to build observability for large‑scale microservice deployments
Create dashboards for various applications to monitor health, network issues, and configure s
Apply excellent problem‑solving, triaging, and debugging skills in large‑scale distributed systems
Establish and document runbooks and guidelines for using the multi‑cloud infrastructure and microservices platform
Optimize search queries using summary indexing
Maintain monitoring of the Splunk infrastructure
Develop a long‑term strategy and roadmap for AI/ML tooling to support AI capabilities across the Splunk portfolio
Diagnose and resolve network‑related issues affecting CI/CD pipelines, including DNS, firewall, proxy, and SSL/TLS problems, using tools such as tcpdump, curl, and netstat
Enterprise Monitoring & Observability
Design and implement enterprise monitoring solutions integrating Splunk with tools such as AppDynamics, Dynatrace, Prometheus, Grafana, or SolarWinds
Collaborate with application, infrastructure, and security teams to define monitoring KPIs, SLAs, and thresholds
Build end‑to‑end visibility into application performance, system health, and user experience
Integrate Splunk with ITSM platforms such as ServiceNow for event and incident management automation
Operations, Troubleshooting & Optimization
Perform data onboarding, parsing, and field extraction for structured and unstructured data sources
Support incident response and root cause analysis using Splunk for troubleshooting and forensics
Audit and optimize search performance, data retention policies, and index lifecycle management
Create runbooks, documentation, and SOPs for Splunk and monitoring tool usage
What You Need
5+ years of experience in IT infrastructure, DevOps, or monitoring roles
3+ years of hands‑on experience with Splunk Enterprise as an admin, architect, or engineer
Experience designing and managing large‑scale, multi‑site Splunk deployments
Strong skills in SPL (Search Processing Language), dashboard design, and ing strategies
Familiarity with Linux systems, scripting (e.g., Bash, Python), and APIs
Experience with enterprise monitoring tools and integration with Splunk (e.g., AppDynamics, Dynatrace, Nagios, Zabbix)
Understanding of logging, metrics, and tracing in modern environments (on‑prem and cloud)
Strong understanding of network protocols, system logs, and application telemetry
Preferred Qualifications:
Splunk certifications (e.g., Splunk Certified Power User, Admin, Architect)
Experience with Splunk ITSI, Enterprise Security, or Observability Suite
Knowledge of cloud‑native environments (AWS, Azure, or GCP) and cloud monitoring integrations
Experience with log aggregation, security event monitoring, or compliance (e.g., PCI, HIPAA, SOX)
Familiarity with CI/CD pipelines and GitOps practices
Soft Skills:
Strong problem‑solving and analytical thinking skills
Excellent communication and collaboration with cross‑functional teams
Ability to document complex systems and processes clearly
Self‑motivated with a passion for continuous improvement
Skills:
Splunk Enterprise
Spl
Dashboard Design
Monitoring Systems
Compensation Role Location: Georgia
Compensation Range: $90,000 – $135,000
Benefits Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Medical, dental, and vision insurance, basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits are available to US employees and dependents. Additional voluntary short‑term disability, Health Savings Account, and Flexible Spending Account options are offered where allowed by law.
Job Function Other
Industries IT Services and IT Consulting
Seniority Level Mid‑Senior level
Employment Type Full‑time
Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
What We Believe We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people‑first, human‑centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Skills
Splunk Enterprise
Spl
Dashboard Design
Monitoring Systems
#J-18808-Ljbffr
Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human‑centered solutions for a better world.
You Are We are looking for a highly skilled Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer to lead the design, implementation, and optimization of our monitoring and observability ecosystem. The ideal candidate will be an expert in Splunk, with a strong background in enterprise IT infrastructure, system performance monitoring, and log analytics. You will play a pivotal role in ensuring end‑to‑end visibility across our systems, applications, and services.
The Opportunity
Splunk Administration & Engineering
Serve as the SME for Splunk architecture, deployment, and configuration across the enterprise
Maintain and optimize Splunk infrastructure, including indexers, forwarders, search heads, and clusters
Develop and manage custom dashboards, saved searches, and visualizations
Implement and tune log ingestion pipelines using Splunk Universal Forwarders, HTTP Event Collector, and other data inputs
Ensure high availability, scalability, and performance of the Splunk environment
Create dashboards, reports, advanced Splunk searches, visualizations, log parsing, and external table lookups
Demonstrate expertise with SPL (Search Processing Language) and Splunk architecture, including configuration files
Monitor and troubleshoot applications using tools such as AppDynamics, Grafana, Argos, and OTEL to build observability for large‑scale microservice deployments
Create dashboards for various applications to monitor health, network issues, and configure s
Apply excellent problem‑solving, triaging, and debugging skills in large‑scale distributed systems
Establish and document runbooks and guidelines for using the multi‑cloud infrastructure and microservices platform
Optimize search queries using summary indexing
Maintain monitoring of the Splunk infrastructure
Develop a long‑term strategy and roadmap for AI/ML tooling to support AI capabilities across the Splunk portfolio
Diagnose and resolve network‑related issues affecting CI/CD pipelines, including DNS, firewall, proxy, and SSL/TLS problems, using tools such as tcpdump, curl, and netstat
Enterprise Monitoring & Observability
Design and implement enterprise monitoring solutions integrating Splunk with tools such as AppDynamics, Dynatrace, Prometheus, Grafana, or SolarWinds
Collaborate with application, infrastructure, and security teams to define monitoring KPIs, SLAs, and thresholds
Build end‑to‑end visibility into application performance, system health, and user experience
Integrate Splunk with ITSM platforms such as ServiceNow for event and incident management automation
Operations, Troubleshooting & Optimization
Perform data onboarding, parsing, and field extraction for structured and unstructured data sources
Support incident response and root cause analysis using Splunk for troubleshooting and forensics
Audit and optimize search performance, data retention policies, and index lifecycle management
Create runbooks, documentation, and SOPs for Splunk and monitoring tool usage
What You Need
5+ years of experience in IT infrastructure, DevOps, or monitoring roles
3+ years of hands‑on experience with Splunk Enterprise as an admin, architect, or engineer
Experience designing and managing large‑scale, multi‑site Splunk deployments
Strong skills in SPL (Search Processing Language), dashboard design, and ing strategies
Familiarity with Linux systems, scripting (e.g., Bash, Python), and APIs
Experience with enterprise monitoring tools and integration with Splunk (e.g., AppDynamics, Dynatrace, Nagios, Zabbix)
Understanding of logging, metrics, and tracing in modern environments (on‑prem and cloud)
Strong understanding of network protocols, system logs, and application telemetry
Preferred Qualifications:
Splunk certifications (e.g., Splunk Certified Power User, Admin, Architect)
Experience with Splunk ITSI, Enterprise Security, or Observability Suite
Knowledge of cloud‑native environments (AWS, Azure, or GCP) and cloud monitoring integrations
Experience with log aggregation, security event monitoring, or compliance (e.g., PCI, HIPAA, SOX)
Familiarity with CI/CD pipelines and GitOps practices
Soft Skills:
Strong problem‑solving and analytical thinking skills
Excellent communication and collaboration with cross‑functional teams
Ability to document complex systems and processes clearly
Self‑motivated with a passion for continuous improvement
Skills:
Splunk Enterprise
Spl
Dashboard Design
Monitoring Systems
Compensation Role Location: Georgia
Compensation Range: $90,000 – $135,000
Benefits Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Medical, dental, and vision insurance, basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits are available to US employees and dependents. Additional voluntary short‑term disability, Health Savings Account, and Flexible Spending Account options are offered where allowed by law.
Job Function Other
Industries IT Services and IT Consulting
Seniority Level Mid‑Senior level
Employment Type Full‑time
Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
What We Believe We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people‑first, human‑centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Skills
Splunk Enterprise
Spl
Dashboard Design
Monitoring Systems
#J-18808-Ljbffr