Arc Hospice & Palliative Care
Senior Account Liaison – Strategic Hospice Care Consultant
Arc Hospice & Palliative Care, Ocala, Florida, United States, 34470
Senior Account Liaison – Strategic Hospice Care Consultant
Arc Hospice & Palliative Care is united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose and your growth is supported.
Looking to deepen your impact in hospice outreach? As a Senior Account Liaison at Arc Hospice & Palliative Care, you'll lead strategic growth efforts and serve as a valued partner to providers across Marion, Alachua, and surrounding counties. This role is perfect for a seasoned outreach professional ready to mentor others, drive meaningful relationships, and expand access to compassionate care in the communities we serve.
Key Responsibilities
Represent Arc Hospice professionally and strategically in the community, fostering trust with key providers and partners.
Build and maintain high-value referral pipelines through consistent outreach and meaningful engagement with physicians, facilities, and other referral sources.
Serve as a mentor and resource to Account Liaisons, sharing expertise and modeling best practices in referral generation and conversion.
Identify and address barriers to access by conducting in-depth provider discussions and presenting hospice as a solution-focused partner.
Meet with patients and families to review hospice benefits, answer questions, and obtain consent for services in complex or sensitive cases.
Support new site launches or expansions by sharing market intelligence and building early referral relationships.
Collaborate with the Director of Business Development and local leadership to align strategies with clinical capacity and operational priorities.
Analyze market data and referral patterns; communicate insights and trends that support informed decision-making.
Assist in planning and leading educational in-services, vendor fairs, and community events in collaboration with the Business Development team.
Maintain accurate and timely documentation in CRM or designated tracking systems as required.
Perform other duties as assigned.
Qualifications
Bachelor's degree in a related field preferred but not required.
Minimum of five (5) years of hospice or healthcare business development experience required.
Strong knowledge of hospice services, referral processes, and Medicare regulations.
Proven ability to develop and sustain high-impact relationships with physicians, discharge planners, and community stakeholders.
Excellent communication, interpersonal, and presentation skills.
Demonstrated leadership and mentoring skills; ability to support peers and contribute to team development.
Valid driver's license and reliable transportation required.
Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care's mission, values, and standards of dignity, respect, compassion, and integrity.
Compensation $85,000 — $85,000 USD
Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.
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Looking to deepen your impact in hospice outreach? As a Senior Account Liaison at Arc Hospice & Palliative Care, you'll lead strategic growth efforts and serve as a valued partner to providers across Marion, Alachua, and surrounding counties. This role is perfect for a seasoned outreach professional ready to mentor others, drive meaningful relationships, and expand access to compassionate care in the communities we serve.
Key Responsibilities
Represent Arc Hospice professionally and strategically in the community, fostering trust with key providers and partners.
Build and maintain high-value referral pipelines through consistent outreach and meaningful engagement with physicians, facilities, and other referral sources.
Serve as a mentor and resource to Account Liaisons, sharing expertise and modeling best practices in referral generation and conversion.
Identify and address barriers to access by conducting in-depth provider discussions and presenting hospice as a solution-focused partner.
Meet with patients and families to review hospice benefits, answer questions, and obtain consent for services in complex or sensitive cases.
Support new site launches or expansions by sharing market intelligence and building early referral relationships.
Collaborate with the Director of Business Development and local leadership to align strategies with clinical capacity and operational priorities.
Analyze market data and referral patterns; communicate insights and trends that support informed decision-making.
Assist in planning and leading educational in-services, vendor fairs, and community events in collaboration with the Business Development team.
Maintain accurate and timely documentation in CRM or designated tracking systems as required.
Perform other duties as assigned.
Qualifications
Bachelor's degree in a related field preferred but not required.
Minimum of five (5) years of hospice or healthcare business development experience required.
Strong knowledge of hospice services, referral processes, and Medicare regulations.
Proven ability to develop and sustain high-impact relationships with physicians, discharge planners, and community stakeholders.
Excellent communication, interpersonal, and presentation skills.
Demonstrated leadership and mentoring skills; ability to support peers and contribute to team development.
Valid driver's license and reliable transportation required.
Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care's mission, values, and standards of dignity, respect, compassion, and integrity.
Compensation $85,000 — $85,000 USD
Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.
#J-18808-Ljbffr