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Cincinnati Children's Hospital Medical Center

Crestview Hills Emergency Rep

Cincinnati Children's Hospital Medical Center, Crestview Hills, Kentucky, United States

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Shift : 5:30-11:00p weekdays and 11:30a-7:30p every other weekend

Location : Crestview Hills Urgent Care

JOB RESPONSIBILITIES

Systems & Process -

Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Compliance -

Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)

Safety -

Ensures patient safety by identifying the correct patient. identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.

Patient Responsibility -

Responds to communication systems/patient alarms and executes with a sense of urgency. Ensures that within the division, all areas are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at front desk and on the unit. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows up to ensure completion. Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow. Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration and documentation for admission, scheduling, discharge, and short stay. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.

Patient Information -

Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

JOB QUALIFICATIONS

High school diploma or equivalent

1+ years of work experience in a related job discipline

Primary Location Crestview Hills

Schedule Part time

Shift Rotating (United States of America)

Department Liberty ED - Clerical

Employee Status Regular

FTE 0.525

Weekly Hours 21

*Expected Starting Pay Range *Annualized pay may vary based on FTE status $17.49 - $20.99

Market Leading Benefits Including*:

Medical coverage starting day one of employment. View employee benefits here.

Competitive retirement plans

Tuition reimbursement for continuing education

Expansive employee discount programs through our many community partners

Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

Physical and mental health wellness programs

Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

Recognized by U.S. News & World Report as a

top 10

best Children's Hospitals in the nation

for more than 15 years

Consistently among the top 3 Children's Hospitals for

National Institutes of Health (NIH)

Funding

Recognized as one of

America’s Best Large Employers

(2025),

America’s Best Employers for New Grads

(2025)

One of the nation's

America’s Most Innovative Companies

as noted by Fortune

Consistently certified as

great place to work

A

Leading Disability Employer

as noted by the

National Organization on Disability

Magnet® designated for the fourth consecutive time by the

American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

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