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California State University

Senior Institutional Research Analyst

California State University, Pomona, California, United States, 91768

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Overview Type of Appointment:

Full-Time, Probationary

Job Classification:

Institutional Research Analyst III

Anticipated Hiring Range:

$5,797 to $6,792 per month

Work Schedule:

Monday - Friday, 8:00am - 5:00pm, unless otherwise notified

Recruitment Close Date:

October 31, 2025

Duties and Responsibilities Institutional Reporting & Support

Develop and maintain a comprehensive repertoire of queries, jobs, syntax, and project notes in a secure manner to ensure that cyclical research requests can be completed in a consistent and highly efficient manner. Provide training to other IR analysts to ensure continuity of service in the event of absences or turnover.

Monitor the accuracy of information released by IR that shapes public understanding of Cal Poly Pomona. Apply knowledge and expertise to improve data quality and integrity. Exhibit a strong understanding of ethical, compliance, privacy and security issues; apply relevant policies and procedures related to access, security, and delivery of data and research.

Establish and maintain strong professional working relationships with campus academic and administrative offices, departments and programs, to ensure the quality and accuracy of data provided by those offices.

Support campus academic and administrative offices by fulfilling ad-hoc and cyclical requests for data.

Support, when needed, cyclical institutional research reporting, including official enrollment census, CSU Chancellor's Office reports, and external requests for official university data (such as the Common Data Set and the US News and World Report survey).

Support the university's cyclical participation in national surveys of students by identifying intended survey participants, distributing surveys, synthesizing delivered reports, and preparing custom analyses and reports as necessary.

Support requests for data associated with state and federal grant applications, annual reports, and assessment.

Research, Analysis, and Reporting

Conduct broad-scale and highly complex institutional research projects and studies related, but not limited to, enrollment, student success, and equitable practices; design research methodologies for a variety of institutional research projects; exercise project responsibility from conceptual design and problem definition/hypothesis development through to data collection, analysis, interpretation and findings.

Obtain and integrate external data resources as needed. Working with data architects, guide and direct the inclusion of external data into our data warehouse. Analyst will assess the validity of the data and explore data relationships to ensure analyses are representative of the data.

Utilize advanced research methodologies and higher order statistical analysis techniques to perform analyses using sound, up-to-date research practices.

Develop and conduct surveys of students, employees, and other constituents to gather quantitative and qualitative information on topics such as satisfaction with services, impact of programs, etc. Analyze quantitative and qualitative results and present them in a clear and concise manner to campus leaders.

Learn and apply creative ways to communicate data and research in a variety of formats (i.e., written, verbal, visual) to engage various audiences utilizing tools such as Tableau, PowerPoint, and Excel.

Other

Institutional Research Support - Provide data and analytic support for the university in compliance with accreditation studies at the university level.

Participate in state and national organizations for professional development.

When the IR Director is not available, attend campus meetings as an alternate.

Qualifications

Bachelor's Degree - Equivalent to graduation from a four-year college or university.

DL NUMBER - Driver License, Valid and in State. Valid CA Driver's license with insurance.

Four years of progressively responsible administrative, technical, or professional analytical experience which demonstrates ability to conduct substantive surveys and studies of problems and issues in assigned areas. OR The rank of Associate Professor or higher in a four-year college or university and demonstrated experience in research or special study work may be substituted for the four years of experience.

General knowledge of administrative survey principles and techniques and skill in their application; general knowledge of principles of organization and management; thorough knowledge of the subject area of the assignment; working knowledge of statistical methods. Ability to relate the overall objectives and policies of the Trustees, the Office of the Chancellor and the administration and faculties of the campus to analytical and research studies; ability to see the interrelationships within and among the various educational, administrative and fiscal programs on the campuses; sensitivity to the special needs of various campuses because of different size, location, characteristics and circumstances; ability to approach problems objectively; ability to present findings and recommendations clearly and diplomatically and to reconcile, to the extent possible, various divergent points of view; ability to utilize complex statistical and other types of research methods; ability to draw conclusions and develop recommendations, to prepare written reports, and to develop and level contacts including the leading of meetings and negotiations.

Preferred Qualifications

Graduate level coursework in advanced statistics and research methodology.

At least two years conducting institutional research in a higher education setting.

At least two years of experience querying and analyzing student data from large complex information systems (such as PeopleSoft).

Experience with reporting institutional performance relative to accountability measures set at the system, state or federal level.

Experience in assuring integrity in analysis and reporting, including the ability to analyze complex datasets and troubleshoot data integrity issues.

Knowledge of current software tools to query, analyze and report data, and the ability to learn and master new tools.

Experience using one or more of our current IR and planning tools (Veera Construct, Tableau, Qualtrics, Nuventive Improve).

Other Notices

Out-of-State Work: The CSU policy prohibits hiring employees to perform CSU-related work outside California. For more information, see the California State University Out-of-State Employment Policy.

Background Check: Cal Poly Pomona will make a conditional offer of employment pending the satisfactory completion of a background check. See policy for details.

CSU Classification Salary Range: This position is part of the CSUEU bargaining unit 9. Salary range: minimum $5,797 and maximum $8,445 per month. See the CSU Classification Standards and CSU Salary Schedule for details.

Employment Eligibility Verification: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. See I-9 requirements.

University Driving Requirement, Conflict of Interest, Security & Fire Safety, Pay Transparency Nondiscrimination, Reasonable Accommodation, Equal Employment Opportunity, and Other Notices are described as required notices.

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