Lowe's Companies, Inc.
Full Time - Lowe's Security Specialist - Day
Lowe's Companies, Inc., Jacksonville, Florida, United States, 32290
Full Time - Lowe's Security Specialist - Day
Join to apply for the
Full Time - Lowe's Security Specialist - Day
role at
Lowe's Companies, Inc.
Responsibilities
Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns.
Perform regular audits on physical security and product protection using a hand‑held mobile device.
Conduct regular patrols of the interior and exterior store premises on foot and by company‑owned vehicle.
De‑escalate situations involving customers and associates using professional techniques.
Respond promptly to incidents, accidents, and emergencies such as medical situations or fire alarms.
Collaborate with store leadership and associates to enforce policies and procedures.
Escort associates or customers to their vehicles upon request.
Report suspicious behavior, safety hazards, or security breaches to appropriate authorities or management.
Utilize a case management system to complete detailed incident reports.
Use a video management system to detect and prevent unauthorized activities and conduct post‑incident investigations.
Review weekly physical security reports and respond appropriately; conduct external theft apprehensions in accordance with company policies and applicable laws.
Conduct interviews with customers and vendors suspected of theft; report suspected fraud to AP Management and Investigations as needed.
Attend monthly Safety Team meetings to stay informed about updates and procedural changes.
Provide SMART customer service at all times through daily execution of Lowe's customer service policies, procedures, and programs.
Ensure associates have the tools and resources needed to provide exceptional SMART customer service.
Prepare, complete, and maintain all case reports related to associate recoveries, Asset Protection apprehensions, and Known Theft cases.
Participate in court hearings, if applicable; update case files and maintain relationships with local law enforcement.
Validate physical security of the building throughout the day (gates, keys, etc.).
Qualifications
High School diploma or GED.
1+ year retail, security, first‑responder, or military experience (or related field).
State‑issued driver’s license.
Preferences
Bachelor’s degree in Criminal Justice, Safety, or related security field.
2+ years of big‑box retail, security, or military experience.
Experience with detailed incident report writing.
Experience using physical security systems (CCTV, EAS, etc.).
State‑issued Security Guard license.
First‑Aid certification.
De‑Escalation/Crisis Intervention certification.
Lowe’s
is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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Full Time - Lowe's Security Specialist - Day
role at
Lowe's Companies, Inc.
Responsibilities
Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns.
Perform regular audits on physical security and product protection using a hand‑held mobile device.
Conduct regular patrols of the interior and exterior store premises on foot and by company‑owned vehicle.
De‑escalate situations involving customers and associates using professional techniques.
Respond promptly to incidents, accidents, and emergencies such as medical situations or fire alarms.
Collaborate with store leadership and associates to enforce policies and procedures.
Escort associates or customers to their vehicles upon request.
Report suspicious behavior, safety hazards, or security breaches to appropriate authorities or management.
Utilize a case management system to complete detailed incident reports.
Use a video management system to detect and prevent unauthorized activities and conduct post‑incident investigations.
Review weekly physical security reports and respond appropriately; conduct external theft apprehensions in accordance with company policies and applicable laws.
Conduct interviews with customers and vendors suspected of theft; report suspected fraud to AP Management and Investigations as needed.
Attend monthly Safety Team meetings to stay informed about updates and procedural changes.
Provide SMART customer service at all times through daily execution of Lowe's customer service policies, procedures, and programs.
Ensure associates have the tools and resources needed to provide exceptional SMART customer service.
Prepare, complete, and maintain all case reports related to associate recoveries, Asset Protection apprehensions, and Known Theft cases.
Participate in court hearings, if applicable; update case files and maintain relationships with local law enforcement.
Validate physical security of the building throughout the day (gates, keys, etc.).
Qualifications
High School diploma or GED.
1+ year retail, security, first‑responder, or military experience (or related field).
State‑issued driver’s license.
Preferences
Bachelor’s degree in Criminal Justice, Safety, or related security field.
2+ years of big‑box retail, security, or military experience.
Experience with detailed incident report writing.
Experience using physical security systems (CCTV, EAS, etc.).
State‑issued Security Guard license.
First‑Aid certification.
De‑Escalation/Crisis Intervention certification.
Lowe’s
is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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