People First Service Center
SENIOR HUMAN SERVICES PROG ANALYST - 64028914
People First Service Center, West Palm Beach, Florida, United States, 33412
SENIOR HUMAN SERVICES PROG ANALYST - 64028914
Date: Oct 16, 2025
Requisition No: 863118
Agency: Department of Health
Working Title: SENIOR HUMAN SERVICES PROG ANALYST - 64028914
This is a Senior Human Services Program Analyst position in an Epidemiology Program. This position has countywide duties. Work is performed under the supervision of the Community Health Nursing Consultant. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position will be working with other departmental staff and collaborative partners. This position has responsibilities that relate to data management using computer resources for compiling, organizing, analyzing and summarizing data. Conduct case investigations, management, and interviews of reportable diseases, food-borne complaints, and during outbreaks. This position will support the department and work with others in an effort to accomplish the goals of the Epidemiology and Disease Control program and Florida Department of Health-Palm Beach County Health Department (FDOH-CHD).
This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Makes a reasonable effort to adhere to established safety procedures and practices in the work area and complies with information security policies and procedures. This position has access to Epidemiology and the Clinical Information Data Sets. Health Management System (HMS) access to demographics, financial, immunization, clinical data and lab for the purpose of locating and up-dating information necessary for investigation, case management and reporting of communicable disease cases. Has access to Florida Shots for the purpose of locating information necessary to investigate and manage and report cases of vaccine preventable diseases.
Conducts case investigations and interviews for reportable communicable diseases, food-borne complaints and during outbreaks. Investigations are documented and reported according to established procedures and timeframes. Assists the enhanced disease surveillance team during surge capacity events. This may entail interviewing subjects and using other data gathering methods. Access MERLIN and other EPI databases. Responsible to update and MEDIC – Manual for Enhanced Disease Intervention and Control as needed.
Responds to the public and health care provider’s requests for information about communicable diseases and disease control issues. Assists with the preparation of reports and educational materials. Assists with quality assurance reviews. Communicates frequently with Hospital Infection Control Practitioners to facilitate reporting and effective communication between the hospital and health department staff.
Participates in team meetings, annual meeting with the infection control practitioners and other meetings and trainings within the program and Health Department. Participates in orientation of new staff and residents to the communicable disease program. Performs as an active member of the EP Strike Team and is subject to deployment as needed.
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
The ability to use personal computer applications, such as spreadsheets, database, and analytical software.
The skill to interview persons in an efficient, effective, yet compassionate manner.
The ability to pay strict attention to detail and to perform thorough investigation in a timely fashion.
The knowledge of basic medical terminology and epidemiology.
The ability to communicate effectively and professionally with clients, co-workers, other professionals and in groups.
Knowledge of the operations of epidemiologic and disease control.
Qualifications Licensure/registration/certification requirements: N/A
Other job-related requirements for this position :
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs Shelters, or performing other emergency duties, but not limited to, responses to or threat involving any disaster, man-made or natural.
Valid Driver’s License.
Working hours :
(A) Daily from
8:00AM
to
5:00PM
(C) May be required to work evenings and/or weekends during outbreaks or when unusual circumstances arise. Subject-to-call duty is required for this position.
May be required on notice of 24 hours or less to be deployed for work in regions throughout Florida and possible the U.S.
Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values:
I Innovation: We search for creative solutions and manage resources wisely.
C Collaboration: We use teamwork to achieve common goals & solve problems.
A Accountability: We perform with integrity & respect.
R Responsiveness: We achieve our mission by serving our customers & engaging our partners.
E Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work The Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location WEST PALM BEACH, FL, US, 33401
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
Equal Opportunity Statement The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
EEO Statement The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Drug Free Workplace The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Veterans Preference Statement Veterans’ Preference documentation requirements are available by clicking here, all documentation is due by the close of the vacancy announcement.
#J-18808-Ljbffr
Requisition No: 863118
Agency: Department of Health
Working Title: SENIOR HUMAN SERVICES PROG ANALYST - 64028914
This is a Senior Human Services Program Analyst position in an Epidemiology Program. This position has countywide duties. Work is performed under the supervision of the Community Health Nursing Consultant. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position will be working with other departmental staff and collaborative partners. This position has responsibilities that relate to data management using computer resources for compiling, organizing, analyzing and summarizing data. Conduct case investigations, management, and interviews of reportable diseases, food-borne complaints, and during outbreaks. This position will support the department and work with others in an effort to accomplish the goals of the Epidemiology and Disease Control program and Florida Department of Health-Palm Beach County Health Department (FDOH-CHD).
This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Makes a reasonable effort to adhere to established safety procedures and practices in the work area and complies with information security policies and procedures. This position has access to Epidemiology and the Clinical Information Data Sets. Health Management System (HMS) access to demographics, financial, immunization, clinical data and lab for the purpose of locating and up-dating information necessary for investigation, case management and reporting of communicable disease cases. Has access to Florida Shots for the purpose of locating information necessary to investigate and manage and report cases of vaccine preventable diseases.
Conducts case investigations and interviews for reportable communicable diseases, food-borne complaints and during outbreaks. Investigations are documented and reported according to established procedures and timeframes. Assists the enhanced disease surveillance team during surge capacity events. This may entail interviewing subjects and using other data gathering methods. Access MERLIN and other EPI databases. Responsible to update and MEDIC – Manual for Enhanced Disease Intervention and Control as needed.
Responds to the public and health care provider’s requests for information about communicable diseases and disease control issues. Assists with the preparation of reports and educational materials. Assists with quality assurance reviews. Communicates frequently with Hospital Infection Control Practitioners to facilitate reporting and effective communication between the hospital and health department staff.
Participates in team meetings, annual meeting with the infection control practitioners and other meetings and trainings within the program and Health Department. Participates in orientation of new staff and residents to the communicable disease program. Performs as an active member of the EP Strike Team and is subject to deployment as needed.
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
The ability to use personal computer applications, such as spreadsheets, database, and analytical software.
The skill to interview persons in an efficient, effective, yet compassionate manner.
The ability to pay strict attention to detail and to perform thorough investigation in a timely fashion.
The knowledge of basic medical terminology and epidemiology.
The ability to communicate effectively and professionally with clients, co-workers, other professionals and in groups.
Knowledge of the operations of epidemiologic and disease control.
Qualifications Licensure/registration/certification requirements: N/A
Other job-related requirements for this position :
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs Shelters, or performing other emergency duties, but not limited to, responses to or threat involving any disaster, man-made or natural.
Valid Driver’s License.
Working hours :
(A) Daily from
8:00AM
to
5:00PM
(C) May be required to work evenings and/or weekends during outbreaks or when unusual circumstances arise. Subject-to-call duty is required for this position.
May be required on notice of 24 hours or less to be deployed for work in regions throughout Florida and possible the U.S.
Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values:
I Innovation: We search for creative solutions and manage resources wisely.
C Collaboration: We use teamwork to achieve common goals & solve problems.
A Accountability: We perform with integrity & respect.
R Responsiveness: We achieve our mission by serving our customers & engaging our partners.
E Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work The Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location WEST PALM BEACH, FL, US, 33401
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
Equal Opportunity Statement The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
EEO Statement The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Drug Free Workplace The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Veterans Preference Statement Veterans’ Preference documentation requirements are available by clicking here, all documentation is due by the close of the vacancy announcement.
#J-18808-Ljbffr