AAA - Automobile Club of Southern California
Claims Field Senior Property Adjuster
AAA - Automobile Club of Southern California, California, Missouri, United States
Job Duties
Conduct field investigations, evaluate and estimate claim values on very severe damage and collapse. Write structural repair estimates in excess of several hundred thousand dollars. Occasional overnight travel for field investigations.
Determine coverage by interpreting case law, insurance codes and regulations, building codes and ordinances, and insurance contracts on a variety of complex issues; including concurrent causation, efficient proximate and predominate causes, arson, innocent co‑insureds. Recognize and appropriately address complex coverage issues.
Direct, communicate and interact with a variety of forensic experts including Cause and Origin Investigators, Civil, Structural and Soils Engineers and Hygienists.
Negotiate directly with insureds, attorneys and public adjusters to resolve complicated and high value claims.
Prepare comprehensive formal reporting on high‑profile claims to senior management.
Mentor and develop less experienced personnel.
May attend and participate in legal proceedings.
Objectively discern and address items that may be questioned in audits.
Qualifications
Bachelor’s Equivalent combination of education and experience Preferred
7‑9 years Prior claims handling experience. Required
10+ years Property claims administration experience. Preferred
7‑9 years Experience in the construction industry. Preferred
Working knowledge of claims administration best practices and procedures.
Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required.
Advanced knowledge of Microsoft Office suite, general computer software and claims software.
Comprehensive understanding of vehicle and building repair procedures and third‑party liability issues.
Advanced leadership skills among peers required.
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Associate in Claims - Insurance Institute of America Preferred
An insurance/claims adjuster license may be required for claims administration in specific states.
Pay Range The starting pay range for this position is:
$46.75 - $62.31
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long‑standing reputation since 1902, and constantly growing membership, we are seeking career‑minded, service‑driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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Conduct field investigations, evaluate and estimate claim values on very severe damage and collapse. Write structural repair estimates in excess of several hundred thousand dollars. Occasional overnight travel for field investigations.
Determine coverage by interpreting case law, insurance codes and regulations, building codes and ordinances, and insurance contracts on a variety of complex issues; including concurrent causation, efficient proximate and predominate causes, arson, innocent co‑insureds. Recognize and appropriately address complex coverage issues.
Direct, communicate and interact with a variety of forensic experts including Cause and Origin Investigators, Civil, Structural and Soils Engineers and Hygienists.
Negotiate directly with insureds, attorneys and public adjusters to resolve complicated and high value claims.
Prepare comprehensive formal reporting on high‑profile claims to senior management.
Mentor and develop less experienced personnel.
May attend and participate in legal proceedings.
Objectively discern and address items that may be questioned in audits.
Qualifications
Bachelor’s Equivalent combination of education and experience Preferred
7‑9 years Prior claims handling experience. Required
10+ years Property claims administration experience. Preferred
7‑9 years Experience in the construction industry. Preferred
Working knowledge of claims administration best practices and procedures.
Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required.
Advanced knowledge of Microsoft Office suite, general computer software and claims software.
Comprehensive understanding of vehicle and building repair procedures and third‑party liability issues.
Advanced leadership skills among peers required.
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Associate in Claims - Insurance Institute of America Preferred
An insurance/claims adjuster license may be required for claims administration in specific states.
Pay Range The starting pay range for this position is:
$46.75 - $62.31
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long‑standing reputation since 1902, and constantly growing membership, we are seeking career‑minded, service‑driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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