Logo
Planned Companies

Lead Concierge

Planned Companies, Santa Clara, California, us, 95053

Save Job

Overview

Planned Companies is hiring a Lead Concierge in Santa Clara, CA. Schedule: Sunday through Thursday 7:00 AM - 3:30 PM. Pay: $28.00 per hour. The role ensures a welcoming environment for tenants, guests, and vendors. Summary

Planned Lifestyle Services (PLS) provides front desk, concierge, and doorman services to maintain property aesthetics and safety. The Lead Concierge offers individualized experiences based on tenant personalities and needs. Responsibilities

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building. Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations. Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues. Plan and organize on‑site events. Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services. Document, secure, and track mail, deliveries, and vendor services at designated areas. Answer telephones, monitor lobby, and maintain and control keys & access cards. Requirements

3+ years of customer service experience. Desire and passion to provide a warm and welcoming hello to everyone. Excellent written and verbal communication and basic computer skills. Knowledge of local attractions and establishments. Polite, friendly, self‑assured and able to multitask with good time‑management. Ability to lift up to 50 lbs when needed. Benefits

Full‑time employees (30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. All employees (full‑time and part‑time) are eligible to participate in the company’s 401K which has an employer match. Equal Opportunity

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.

#J-18808-Ljbffr