PAR Technology
Company Overview
PAR Technology Corp. has pioneered restaurant technology for over four decades, empowering brands worldwide with integrated POS, digital ordering, loyalty, and back‑office solutions. Position Title
Global Head of People Operations Location
Hybrid – Syracuse, NY; Philadelphia, PA; Chicago, IL; Austin, TX; Minneapolis, MN area. Remote and onsite work as business needs dictate. Reporting To
Chief Human Resources Officer Position Description
Lead the global HR operations function, transforming HR programs, policies, and processes across regions. Drive adoption, automation, and continuous improvement of HR products, ensuring a data‑driven, AI‑enabled employee experience. What We’re Looking For
12+ years of progressive experience leading HR operations, shared services, or people systems in a complex, multinational organization Demonstrated expertise in process excellence, such as Lean, Six Sigma, or continuous improvement methodologies, applied to HR service delivery Strong skills in workflow optimization, automation, and adoption of AI‑enabled tools Experience managing employee relations and investigations in partnership with Legal and regional HR Proven ability to partner cross‑functionally and navigate competing stakeholder priorities, while elevating communication, transparency, change leadership and collaboration tools as integral to how work gets done Strong analytical and data‑driven decision‑making abilities; comfortable interpreting performance metrics and turning insights into operational improvements Proven experience translating programs into repeatable, consistent playbooks that enable data accuracy, process integrity, governance and efficient localization across a global operating footprint What You Will Be Owning
Lead global HR service delivery and process governance, ensuring consistency, efficiency, and compliance across all regions Operationalize HR products and programs in partnership with the Strategy and COE teams to drive rollout, adoption, and continuous improvement through clear workflows and measurable outcomes Oversee HR systems and automation, ensuring data accuracy, integration, and usability while continuously improving processes through AI‑enabled tools and insights Govern employee relations and investigations, partnering with Legal and regional HR teams to ensure fairness, consistency, and compliance Establish process KPIs and operational dashboards, monitor service delivery performance, and identify trends in data accuracy, case management, and employee experience Drive workflow optimization and policy harmonization, aligning operations to business priorities and regulatory requirements Lead the annual people operations and HR delivery roadmap, updating budget planning, governance frameworks, policy libraries, and automation initiatives Partner cross‑functionally with HR Strategy, Total Rewards, Talent, and business leaders to ensure HR delivery systems support strategic goals Oversee special projects including AI‑driven workflow pilots, global policy harmonization, shared services optimization, and M&A operational integration Interview Process
Video interview with Talent Acquisition Team Video interview with Hiring Manager (via MS Teams) Onsite interview with Team (Hybrid in person and via MS Teams) Compensation
Compensation Range: $130K – $170K Equal Employment Opportunity
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre‑employment testing, a job interview or otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.
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PAR Technology Corp. has pioneered restaurant technology for over four decades, empowering brands worldwide with integrated POS, digital ordering, loyalty, and back‑office solutions. Position Title
Global Head of People Operations Location
Hybrid – Syracuse, NY; Philadelphia, PA; Chicago, IL; Austin, TX; Minneapolis, MN area. Remote and onsite work as business needs dictate. Reporting To
Chief Human Resources Officer Position Description
Lead the global HR operations function, transforming HR programs, policies, and processes across regions. Drive adoption, automation, and continuous improvement of HR products, ensuring a data‑driven, AI‑enabled employee experience. What We’re Looking For
12+ years of progressive experience leading HR operations, shared services, or people systems in a complex, multinational organization Demonstrated expertise in process excellence, such as Lean, Six Sigma, or continuous improvement methodologies, applied to HR service delivery Strong skills in workflow optimization, automation, and adoption of AI‑enabled tools Experience managing employee relations and investigations in partnership with Legal and regional HR Proven ability to partner cross‑functionally and navigate competing stakeholder priorities, while elevating communication, transparency, change leadership and collaboration tools as integral to how work gets done Strong analytical and data‑driven decision‑making abilities; comfortable interpreting performance metrics and turning insights into operational improvements Proven experience translating programs into repeatable, consistent playbooks that enable data accuracy, process integrity, governance and efficient localization across a global operating footprint What You Will Be Owning
Lead global HR service delivery and process governance, ensuring consistency, efficiency, and compliance across all regions Operationalize HR products and programs in partnership with the Strategy and COE teams to drive rollout, adoption, and continuous improvement through clear workflows and measurable outcomes Oversee HR systems and automation, ensuring data accuracy, integration, and usability while continuously improving processes through AI‑enabled tools and insights Govern employee relations and investigations, partnering with Legal and regional HR teams to ensure fairness, consistency, and compliance Establish process KPIs and operational dashboards, monitor service delivery performance, and identify trends in data accuracy, case management, and employee experience Drive workflow optimization and policy harmonization, aligning operations to business priorities and regulatory requirements Lead the annual people operations and HR delivery roadmap, updating budget planning, governance frameworks, policy libraries, and automation initiatives Partner cross‑functionally with HR Strategy, Total Rewards, Talent, and business leaders to ensure HR delivery systems support strategic goals Oversee special projects including AI‑driven workflow pilots, global policy harmonization, shared services optimization, and M&A operational integration Interview Process
Video interview with Talent Acquisition Team Video interview with Hiring Manager (via MS Teams) Onsite interview with Team (Hybrid in person and via MS Teams) Compensation
Compensation Range: $130K – $170K Equal Employment Opportunity
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre‑employment testing, a job interview or otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.
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