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World Renew

Donor Relations Director

World Renew, Byron Center, Michigan, United States

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World Renew invites a dedicated Donor Relations Director (U.S.) to build and scale donor engagement across the United States, driving global development, disaster response, and community engagement. This leadership role will steward major donor relationships, partner with global fundraising teams, and advance strategic initiatives that amplify World Renew’s faith‑driven mission of serving vulnerable communities.

Purpose Lead U.S. donor engagement and development efforts by cultivating relationships across a diverse donor base, overseeing strategy and reporting, managing high‑performing teams, and supporting the execution of major fundraising campaigns. This role supervises regional Donor Relations teams, manages donor administrative systems, and partners across borders to align global fundraising efforts.

Essential Duties & Responsibilities

Collaborate with the counterpart Donor Relations Director to jointly lead and develop global donor engagement strategies.

Provide strategic leadership, performance management, and oversight for regional Donor Relations teams comprised of major, mid‑level, and planned giving staff.

Facilitate annual planning and establish performance objectives aligned with World Renew’s priorities.

Identify and respond to trends affecting donor engagement and fundraising strategies.

Ensure implementation and continuous improvement of donor development plans.

Manage regional Donor Relations budgets and ensure alignment with strategic goals.

Support team member development through coaching, training, and performance feedback.

Establish scalable systems and performance metrics to ensure team effectiveness.

Manage a portfolio of approximately 75 major donors.

Develop and implement customized engagement plans to deepen donor relationships.

Prepare and present proposals and case statements to individuals, families, businesses, and donor groups.

Report on the impact of gifts to increase donor understanding and affinity.

Ensure timely and personalized gift acknowledgments.

Collaborate with Marketing & Communications to create compelling donor materials.

Donor Segmentation and Engagement

Develop and oversee tailored engagement strategies for each donor tier—major, mid‑level, planned giving, and mass donors.

Lead strategies to retain newly acquired mass donors, including onboarding, engagement, and conversion to sustained giving.

Ensure personalized stewardship and long‑term retention across all donor segments.

Represent Donor Relations on the CFC Task Force.

Align donor strategies and activities with campaign priorities and goals.

Collaborate with partners such as Christian Stewardship Services and the Barnabas Foundation on estate giving initiatives.

Monitor, evaluate, and respond to fundraising trends that may impact donor engagement and campaign performance.

Perform other duties as assigned.

Legacy Giving & Planned Giving Initiatives

Serve as the primary point of contact for planned giving and estate inquiries in respective regions.

Lead the development and promotion of the Joseph Stewards Legacy Giving Society.

Leverage data analytics and CRM systems to monitor donor engagement, forecast giving trends, and inform strategic decisions.

Ensure the integrity and effective use of donor databases and segmentation tools.

Innovation and Continuous Improvement

Foster a culture of innovation and continuous improvement in donor engagement practices.

Test and iterate new approaches to meet evolving donor expectations and philanthropic trends.

Additional Responsibilities

Regional Donor Relations Managers

Mid‑level and Sustaining Donor Manager

Donor Retention and Administrative Specialist

Volunteers and contracted support as needed

CFRE or CCNL certification preferred

Knowledge, Skills & Abilities Required

Able to respect and support the mission, vision and values of World Renew.

Demonstrated commitment to Christ and the Kingdom through work and stewardship.

Familiarity with the Reformed faith and tradition as practiced by the CRCNA.

Commitment to diversity, inclusion and equity in all programming and policies.

Proven knowledge of donor development principles: cultivation, solicitation, and stewardship.

Experience managing budgets and evaluating ROI of development efforts.

Strong leadership, interpersonal, and coaching skills.

Excellent written and verbal communication; comfort presenting to varied audiences.

Strong organizational, time management, and multitasking abilities.

Ability to handle sensitive information with discretion and confidentiality.

Preferred Qualifications

CFRE or CCNL certification preferred, or a demonstrated commitment to obtaining certification.

Minimum 5 years of progressive experience in fundraising, including major donor development.

Education & Experience

Bachelor’s degree required; preferred fields include nonprofit management, business, marketing, or related disciplines.

At least 3 years of experience supervising or leading a team preferred.

Experience or knowledge of international community development is an asset.

Fluency in English, with strong verbal and written communication skills.

Physical Demands & Work Environment

Approximately 25% travel within the United States and occasional travel to Canada.

Work may include meetings during non‑business hours and occasional overnight stays.

Reasonable accommodations will be made for individuals with disabilities.

EEO Statement World Renew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status.

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