National Black MBA Association
Event Operations Manager (Workplace Services)
National Black MBA Association, Framingham, Massachusetts, us, 01704
TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Events and Operations Manager (Workplace Services) The WPS Operations Events and Operations Manager works collaboratively with the Workplace Services team to deliver on the vision and mission of the department. This role provides exceptional customer service to ensure a high level of Associate engagement and experience. We are seeking a highly organized, detail-oriented Operations Event Manager to strategically manage the planning and execution of all internal events and meetings that support our associate experience and key business functions. This role ensures that every internal touchpoint—from leadership offsites to team-building events to enterprise-wide meetings—runs smoothly on brand, and with strategic intent.
The individual will manage, implement, and continuously improve the Event Reservation process and other operations-related workflows across TJX Home Office and Campus locations. This includes leading and overseeing event logistics, stakeholder coordination, and process innovation to support seamless execution and operational excellence.
What you will do Process Development & Implementation
Lead change and improvement of existing event reservation process
Drive collaboration with internal and external WPS teams to ensure successful implementation.
Continuously evaluate and improve the process for efficiency and effectiveness.
Event Planning & Execution: Manage all aspects of event logistics including location selection, room setup and breakdown, catering, and special requests.
Maintain the event calendar and manage scheduling, updates, and change requests.
Ensure events are executed smoothly and meet stakeholder expectations.
Stakeholder Communication & Coordination
Serve as the primary point of contact for Associates to assess event needs and provide guidance.
Develop strategic vision and project planning for all events.
Assign event-related tasks to appropriate stakeholders and monitor progress.
Ensure high quality and timely delivery from everyone involved in executing events.
Organize and facilitate meetings with stakeholders to align upcoming events and address issues.
Continuous Improvement & Innovation
Propose creative solutions to streamline internal workflows and enhance the Associate experience.
Collect and analyze feedback to drive process enhancements and ensure satisfaction.
Relationship Management
Foster strong relationships with Associates, vendors, business partners, and internal teams.
Partner with core Home Office partners and vendors to deliver successful event experiences.
Manage each event and respond proactively to any obstacles.
Ensure alignment and collaboration with all stakeholders across all event-related functions.
Lead planning and logistics for all internal meetings and events, including:
Leadership meetings and offsites
Quarterly/annual town halls
Employee appreciation and engagement events
Onboarding events and training
Department/team retreats
Develop detailed schedules, workplans, budgets, and timelines.
Coordinate with internal stakeholders (HR, IT, Comms, Facilities, etc.) to align goals and ensure smooth delivery.
Source and manage vendors (catering, A/V, rentals, venues, swag, etc.).
Qualifications
5 years of proven experience in corporate event planning, operations, or workplace services.
Exceptional organizational and project management skills.
Communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Proven track record of delivering successful internal meetings and experiences in a fast-paced corporate environment.
Ability to manage multiple stakeholders and priorities with grace under pressure.
Bachelor’s degree in Communications, Hospitality, Business, or related field (or equivalent experience).
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation; sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Address:
550 Cochituate Road
Location:
USA Home Office Framingham MA 550 Cochituate Rd
This position has a starting salary range of $92,900.00 to $118,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
EEO Statement:
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Events and Operations Manager (Workplace Services) The WPS Operations Events and Operations Manager works collaboratively with the Workplace Services team to deliver on the vision and mission of the department. This role provides exceptional customer service to ensure a high level of Associate engagement and experience. We are seeking a highly organized, detail-oriented Operations Event Manager to strategically manage the planning and execution of all internal events and meetings that support our associate experience and key business functions. This role ensures that every internal touchpoint—from leadership offsites to team-building events to enterprise-wide meetings—runs smoothly on brand, and with strategic intent.
The individual will manage, implement, and continuously improve the Event Reservation process and other operations-related workflows across TJX Home Office and Campus locations. This includes leading and overseeing event logistics, stakeholder coordination, and process innovation to support seamless execution and operational excellence.
What you will do Process Development & Implementation
Lead change and improvement of existing event reservation process
Drive collaboration with internal and external WPS teams to ensure successful implementation.
Continuously evaluate and improve the process for efficiency and effectiveness.
Event Planning & Execution: Manage all aspects of event logistics including location selection, room setup and breakdown, catering, and special requests.
Maintain the event calendar and manage scheduling, updates, and change requests.
Ensure events are executed smoothly and meet stakeholder expectations.
Stakeholder Communication & Coordination
Serve as the primary point of contact for Associates to assess event needs and provide guidance.
Develop strategic vision and project planning for all events.
Assign event-related tasks to appropriate stakeholders and monitor progress.
Ensure high quality and timely delivery from everyone involved in executing events.
Organize and facilitate meetings with stakeholders to align upcoming events and address issues.
Continuous Improvement & Innovation
Propose creative solutions to streamline internal workflows and enhance the Associate experience.
Collect and analyze feedback to drive process enhancements and ensure satisfaction.
Relationship Management
Foster strong relationships with Associates, vendors, business partners, and internal teams.
Partner with core Home Office partners and vendors to deliver successful event experiences.
Manage each event and respond proactively to any obstacles.
Ensure alignment and collaboration with all stakeholders across all event-related functions.
Lead planning and logistics for all internal meetings and events, including:
Leadership meetings and offsites
Quarterly/annual town halls
Employee appreciation and engagement events
Onboarding events and training
Department/team retreats
Develop detailed schedules, workplans, budgets, and timelines.
Coordinate with internal stakeholders (HR, IT, Comms, Facilities, etc.) to align goals and ensure smooth delivery.
Source and manage vendors (catering, A/V, rentals, venues, swag, etc.).
Qualifications
5 years of proven experience in corporate event planning, operations, or workplace services.
Exceptional organizational and project management skills.
Communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Proven track record of delivering successful internal meetings and experiences in a fast-paced corporate environment.
Ability to manage multiple stakeholders and priorities with grace under pressure.
Bachelor’s degree in Communications, Hospitality, Business, or related field (or equivalent experience).
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation; sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Address:
550 Cochituate Road
Location:
USA Home Office Framingham MA 550 Cochituate Rd
This position has a starting salary range of $92,900.00 to $118,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
EEO Statement:
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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