Teradyne
Customer Support Applications Engineer (Teradyne, N. Reading MA)
Teradyne, North Reading, Massachusetts, us, 01864
Customer Support Applications Engineer (Teradyne, N. Reading MA)
Date:
Oct 16, 2025
Location:
North Reading, MA, US
Opportunity Overview:
The Customer Support Applications Engineer will assist customers in the use of Teradyne systems and products, analyze problems and determine solutions, assess and approve quality of shipped materials, develop training material, and instruct internal and external engineers in maintenance, repair, and use of existing products. You will work with the Engineering teams, Application teams, Program teams, Operations Manufacturing and Repair teams, Sales teams, and Field teams. You will interface with Teradyne customers while providing technical and troubleshooting guidance, input to technical presentations, leading formal reviews, and providing training.
Responsibilities
Work directly with customers, field service, field applications, sales, and engineering to solve testing challenges and resolve issues with hardware and typical applications
Coordinate with Teradyne manufacturing and repair centers and interface with related vendors
Develop, maintain, and instruct specialized training classes for hardware and systems maintenance and usage
Advocate and ensure that customer requirements are met and processes are followed during product development and problem report resolution
Devise innovative techniques for testing and characterizing leading edge technology
Identify trends in customer requirements and typical use to help guide the development of new Teradyne instrumentation and systems
All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
Hardware instrumentation experience with GPIB, MXI/MXIe, PXI/PXIe, LXI, VXI controlled test instruments and automated test systems preferred.
Familiarity with Teradyne Spectrum Family of Testers
Prefer knowledge of ANSI C, C#, C++, and graphical programming environments
Build key relationships: Engineers, Engineering Support Manager, Marketing, Sales, Technicians, Technical Writers
Ability to learn new things quickly and apply them
Process oriented and continuous improvement focused
Ability to develop and maintain fellowship across departments
Excellent verbal, written, organizational, analytical and PC Skills
Be able to work in a dynamic cross-functional environment
BS or MS degree (Electrical or Computer Eng/Science)
5-10 years of engineering experience with Automated Test Equipment (ATE)
Travel requirements may be 10% or greater.
Compensation The base salary range for this role is $123,400-197,500. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance.
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
ITAR Restriction ITAR Restriction:
All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program.
FOUO Designation FOUO Designation:
This position may require access to work under Federal Contracts under the "For Official Use Only" designation, and as such, you may be limited to access such programs if you are not a US citizen or if you have dual citizenship.
The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.
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Oct 16, 2025
Location:
North Reading, MA, US
Opportunity Overview:
The Customer Support Applications Engineer will assist customers in the use of Teradyne systems and products, analyze problems and determine solutions, assess and approve quality of shipped materials, develop training material, and instruct internal and external engineers in maintenance, repair, and use of existing products. You will work with the Engineering teams, Application teams, Program teams, Operations Manufacturing and Repair teams, Sales teams, and Field teams. You will interface with Teradyne customers while providing technical and troubleshooting guidance, input to technical presentations, leading formal reviews, and providing training.
Responsibilities
Work directly with customers, field service, field applications, sales, and engineering to solve testing challenges and resolve issues with hardware and typical applications
Coordinate with Teradyne manufacturing and repair centers and interface with related vendors
Develop, maintain, and instruct specialized training classes for hardware and systems maintenance and usage
Advocate and ensure that customer requirements are met and processes are followed during product development and problem report resolution
Devise innovative techniques for testing and characterizing leading edge technology
Identify trends in customer requirements and typical use to help guide the development of new Teradyne instrumentation and systems
All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
Hardware instrumentation experience with GPIB, MXI/MXIe, PXI/PXIe, LXI, VXI controlled test instruments and automated test systems preferred.
Familiarity with Teradyne Spectrum Family of Testers
Prefer knowledge of ANSI C, C#, C++, and graphical programming environments
Build key relationships: Engineers, Engineering Support Manager, Marketing, Sales, Technicians, Technical Writers
Ability to learn new things quickly and apply them
Process oriented and continuous improvement focused
Ability to develop and maintain fellowship across departments
Excellent verbal, written, organizational, analytical and PC Skills
Be able to work in a dynamic cross-functional environment
BS or MS degree (Electrical or Computer Eng/Science)
5-10 years of engineering experience with Automated Test Equipment (ATE)
Travel requirements may be 10% or greater.
Compensation The base salary range for this role is $123,400-197,500. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance.
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
ITAR Restriction ITAR Restriction:
All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program.
FOUO Designation FOUO Designation:
This position may require access to work under Federal Contracts under the "For Official Use Only" designation, and as such, you may be limited to access such programs if you are not a US citizen or if you have dual citizenship.
The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.
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