SAP
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Adobe Business Product Owner (US Based)
role at
SAP
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We are builders across 20+ industries, touching 80% of global commerce. Join us to shape the future, learn, grow, and thrive.
NOTE You must have expertise with at least one of the following (prefer all 3): Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
About the Team SAP’s Marketing Automation and Platform (MAP) team is seeking a Business Product Owner to lead Adobe projects delivering personalized, relevant, and scalable customer experiences across the entire customer journey.
What You’ll Do
Define the business product vision, strategy, and business roadmap for Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA), aligned with technical roadmaps and SAP business goals.
Ensure implementations comply with SAP internal policies, data privacy regulations, and industry standards.
Collaborate with project management and cross-functional teams to capture business requirements and define use cases across journeys and analytics.
Co-design customer journeys with Adobe, ensuring they reflect real-world buyer behavior, account dynamics, and business goals.
Partner with internal data teams to ensure CRM, marketing automation, and other systems are integrated, providing clean and actionable data.
Lead user acceptance testing (UAT) from a business perspective, validating that journeys and analytics implementations meet expectations, business rules, and KPIs.
Drive stakeholder adoption by preparing teams for new processes, creating enablement content, delivering training, and supporting change management.
Monitor journey and analytics performance post-launch, iterating and optimizing based on insights.
Manage product backlog, prioritize features, and guide development teams through delivery.
Participate in governance bodies such as steering committees, architecture boards, change advisory boards (CAB), and portfolio review meetings.
Assign SAP subject matter experts (SMEs) to project tasks as required.
Define governance and user model expectations for AJO, AEP, and CJA usage.
What You Bring
5+ years of proven experience as a Product Owner or Product Manager in marketing automation, CRM, journey orchestration, or analytics platforms.
Hands‑on expertise with at least one of the following (prefer all 3): Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
Strong understanding of B2B marketing, sales processes, and customer experience design.
Ability to define, monitor, and act on KPIs demonstrating business value.
Skilled in backlog management, agile delivery, and cross‑functional alignment.
Strong communication and facilitation skills with the ability to drive adoption and support change management.
Knowledge of data privacy, compliance standards, and governance frameworks.
Bachelor’s or Master’s degree in Computer Science, Marketing Technology, Data Science, Business Administration, or a related field.
Compensation Range Transparency Compensation range: $168,800 – $306,200. Targeted combined range for this position is $168,800 – $306,200T4 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.
Equal Employment Opportunity SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.
Work Area Requisition ID: 438766 | Work Area: Consulting and Professional Services | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
#J-18808-Ljbffr
Adobe Business Product Owner (US Based)
role at
SAP
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We are builders across 20+ industries, touching 80% of global commerce. Join us to shape the future, learn, grow, and thrive.
NOTE You must have expertise with at least one of the following (prefer all 3): Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
About the Team SAP’s Marketing Automation and Platform (MAP) team is seeking a Business Product Owner to lead Adobe projects delivering personalized, relevant, and scalable customer experiences across the entire customer journey.
What You’ll Do
Define the business product vision, strategy, and business roadmap for Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA), aligned with technical roadmaps and SAP business goals.
Ensure implementations comply with SAP internal policies, data privacy regulations, and industry standards.
Collaborate with project management and cross-functional teams to capture business requirements and define use cases across journeys and analytics.
Co-design customer journeys with Adobe, ensuring they reflect real-world buyer behavior, account dynamics, and business goals.
Partner with internal data teams to ensure CRM, marketing automation, and other systems are integrated, providing clean and actionable data.
Lead user acceptance testing (UAT) from a business perspective, validating that journeys and analytics implementations meet expectations, business rules, and KPIs.
Drive stakeholder adoption by preparing teams for new processes, creating enablement content, delivering training, and supporting change management.
Monitor journey and analytics performance post-launch, iterating and optimizing based on insights.
Manage product backlog, prioritize features, and guide development teams through delivery.
Participate in governance bodies such as steering committees, architecture boards, change advisory boards (CAB), and portfolio review meetings.
Assign SAP subject matter experts (SMEs) to project tasks as required.
Define governance and user model expectations for AJO, AEP, and CJA usage.
What You Bring
5+ years of proven experience as a Product Owner or Product Manager in marketing automation, CRM, journey orchestration, or analytics platforms.
Hands‑on expertise with at least one of the following (prefer all 3): Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
Strong understanding of B2B marketing, sales processes, and customer experience design.
Ability to define, monitor, and act on KPIs demonstrating business value.
Skilled in backlog management, agile delivery, and cross‑functional alignment.
Strong communication and facilitation skills with the ability to drive adoption and support change management.
Knowledge of data privacy, compliance standards, and governance frameworks.
Bachelor’s or Master’s degree in Computer Science, Marketing Technology, Data Science, Business Administration, or a related field.
Compensation Range Transparency Compensation range: $168,800 – $306,200. Targeted combined range for this position is $168,800 – $306,200T4 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.
Equal Employment Opportunity SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.
Work Area Requisition ID: 438766 | Work Area: Consulting and Professional Services | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
#J-18808-Ljbffr