H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . You will provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams to accelerate the seasonal tax business. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work. Responsibilities
Serve as the front-line manager responsible for leadership and development of associates across three tax offices Deliver an outstanding client experience and achieve office-related growth objectives Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment What you’ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and address performance concerns in partnership with the Associate Relations Center Build an engaging team environment across all offices through training and coaching Lead daily team meetings and communicate essential information to tax office associates Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading toward a growth culture Strong decision-making, judgment, and ability to work in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)" Why work for us
We invest in our people and support their total well-being with benefits that address health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401k, and Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel they belong. You will be part of an exceptional work environment recognized on Best Companies lists and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits as described. Pay Range $15.00 - $40.00/hour Sponsored Job #19207
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . You will provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams to accelerate the seasonal tax business. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work. Responsibilities
Serve as the front-line manager responsible for leadership and development of associates across three tax offices Deliver an outstanding client experience and achieve office-related growth objectives Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment What you’ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and address performance concerns in partnership with the Associate Relations Center Build an engaging team environment across all offices through training and coaching Lead daily team meetings and communicate essential information to tax office associates Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading toward a growth culture Strong decision-making, judgment, and ability to work in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)" Why work for us
We invest in our people and support their total well-being with benefits that address health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401k, and Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel they belong. You will be part of an exceptional work environment recognized on Best Companies lists and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits as described. Pay Range $15.00 - $40.00/hour Sponsored Job #19207
#J-18808-Ljbffr