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International Flavors and Fragrances

Supervisor, Quality Control

International Flavors and Fragrances, Topeka, Kansas, United States

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Overview Position: Quality Control Laboratory Supervisor Reports to: Quality Manager

Nature of Work

Develop planning, organization, and direction of the Quality Control group at New Century KS. Responsible for the performance of the quality control group and coordination of the daily activities within the quality control operations.

Responsibilities

Create an environment of continuous improvement within the assigned area and develop awareness for product and production quality. Good communication skills (verbal and written).

Ensure the safety of all individuals within the quality control group and address any safety deficiencies noted within the plant production facilities, including disposal of pertinent hazardous waste material.

Keep quality control laboratory employees informed of company / department plans, policies, and procedures.

Develop fiscal expense budgets for the Quality Control Laboratory and maintain an effective budget. Responsible for cost control and associated production expenses within the Quality Control Laboratory.

Develop and assist lab technicians in troubleshooting equipment, test methods, and any other functions as requested; ensure prompt notification of results. Help lab technicians ensure the safe and proper upkeep of laboratory equipment and facilities.

Ensure lab procedures are up-to-date, complete, and properly followed by updating and maintaining test methods; coordinate any modifications, changes, additions, or deletions with the DCUSA appropriate manager and corporate technical department.

Coordinate efforts with production areas to ensure packaging raw materials and finished goods are maintained within production.

Participate in operations meetings to discuss decisions needed for all non-conforming materials. Use knowledge of applicable specifications for raw materials, intermediates, finished goods and packaging materials including disposition of these materials.

Coordinate all outside laboratory testing needs and lab evaluation of quality on customer complaints, product studies, product history, competitor samples, etc.

Develop and implement Near Infrared Radar (NIR) analytical models and train laboratory and production personnel for utilization of equipment for analyses.

Assist Quality Manager with investigations of customer complaints and provide investigation summaries in Salesforce database.

Schedule, coordinate, and facilitate New Products and plant trials (EMOs) and participate in customer complaints meetings as required.

Oversee distribution inspections and provide updates of inspection procedures and standards.

Promote the activities of the Environment, Health and Safety Team and assist the team members in their efforts to improve the working environment and provide quality products and services while protecting the environment.

In conjunction with IT, responsible for application/data ownership of computer systems, including existing and/or new implementations; provide user training and authority in the application. Ensure accuracy and timeliness of data entry, data processing of transactions and related functions.

Ensure adherence to all management systems including BRC and ISO 14001 with an understanding of IFF's Quality and Environmental Policies and procedures. Implement these policies and procedures throughout the organization and all related activities under the position's jurisdiction.

Other functions as required and assigned by management.

Qualifications

Knowledgeable about the analyses and tests performed in the Quality Control Laboratory.

An Associate degree, or equivalent, in Food Science, Chemistry or Biology, minimum of 5 years in the food industry and 5 years in supervision with increasing responsibilities is required.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

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