Enchantment Resort
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Tii Gavo Manager
role at
Enchantment Resort . The following description outlines the role responsibilities, requirements, and related details. Basic Function
Supervise and administer all Food & Beverage operations for the outlets, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies. Perform all functions of Restaurant Manager as necessary. Responsibilities
Supervise all outlets to ensure compliance with resort management objectives and the health and safety of all employees and guests. Control inventory and order all necessary liquor, beer and wine for outlet operations. Perform and supervise all monthly and/or quarterly inventories, including wine, liquor, china, glassware, and silverware. Maintain and ensure neat and clean wine storage in both Restaurant and Warehouse. Support Mii Amo Café with beverage items as needed. Support Banquets with beverage items as needed. Control inventory and order all necessary administrative and grocery items for all outlet operations. Control inventory and maintain adequate supplies of all small wares, utensils and equipment for proper operation in all outlets. Maintain established service levels to ensure a consistent guest experience at a high-quality level. Act as an ambassador of Enchantment by speaking positively of the Resort at all times. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction. Maximize profitability by constantly monitoring labor costs, food costs and beverage costs as well as departmental expenses. Interview, hire, train and supervise staff. Schedule staff for outlets in accordance with business needs and management objectives. Conduct performance reviews as necessary for the department. Develop incentive programs to enhance profitability within the department. Train all service staff in established food and beverage service standards and resort policies. Manage staffing levels, scheduling, evaluating and disciplining departmental team members as required. Manage employee payroll processes. Hold monthly department meetings to review resort events, departmental policies and procedures and maintain a high level of morale. Train all service staff in established beverage service standards and resort policies. Support wine maker dinners and promote other activities related to wine knowledge and service. Know all liquor laws and assist in educating staff as necessary. Assist in budgeting process for beverage department with Director of Restaurants. Control expenses related to department. Other duties as assigned. Supervision & Reporting
Supervision Exercised: Bartenders, Servers, Server Assistants, In Room Dining Staff, Hosts, Expeditors, and Pool Bar Staff. Supervision Received: Director of Food & Beverage. Minimum Requirements
Bachelor’s degree from a four-year college or university, or equivalent related work-related experience and/or training. Prior food & beverage management experience and Sommelier preferred. Prefer 3+ years’ prior supervisory skills and hotel/resort food and beverage operations experience. Strong organizational skills, excellent written and verbal communication skills, ability to perform and prioritize multiple tasks, and computer skills. Strong guest and team member relations skills. Must maintain current food handler’s certification. Physical Requirements
30% Sitting; 70% Walking, standing and bending; Lifting/Carrying up to 50 lbs; Hearing and manual dexterity; Distance vision 1-3 feet; Ability to drive golf cart on occasion as necessary. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
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Tii Gavo Manager
role at
Enchantment Resort . The following description outlines the role responsibilities, requirements, and related details. Basic Function
Supervise and administer all Food & Beverage operations for the outlets, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies. Perform all functions of Restaurant Manager as necessary. Responsibilities
Supervise all outlets to ensure compliance with resort management objectives and the health and safety of all employees and guests. Control inventory and order all necessary liquor, beer and wine for outlet operations. Perform and supervise all monthly and/or quarterly inventories, including wine, liquor, china, glassware, and silverware. Maintain and ensure neat and clean wine storage in both Restaurant and Warehouse. Support Mii Amo Café with beverage items as needed. Support Banquets with beverage items as needed. Control inventory and order all necessary administrative and grocery items for all outlet operations. Control inventory and maintain adequate supplies of all small wares, utensils and equipment for proper operation in all outlets. Maintain established service levels to ensure a consistent guest experience at a high-quality level. Act as an ambassador of Enchantment by speaking positively of the Resort at all times. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction. Maximize profitability by constantly monitoring labor costs, food costs and beverage costs as well as departmental expenses. Interview, hire, train and supervise staff. Schedule staff for outlets in accordance with business needs and management objectives. Conduct performance reviews as necessary for the department. Develop incentive programs to enhance profitability within the department. Train all service staff in established food and beverage service standards and resort policies. Manage staffing levels, scheduling, evaluating and disciplining departmental team members as required. Manage employee payroll processes. Hold monthly department meetings to review resort events, departmental policies and procedures and maintain a high level of morale. Train all service staff in established beverage service standards and resort policies. Support wine maker dinners and promote other activities related to wine knowledge and service. Know all liquor laws and assist in educating staff as necessary. Assist in budgeting process for beverage department with Director of Restaurants. Control expenses related to department. Other duties as assigned. Supervision & Reporting
Supervision Exercised: Bartenders, Servers, Server Assistants, In Room Dining Staff, Hosts, Expeditors, and Pool Bar Staff. Supervision Received: Director of Food & Beverage. Minimum Requirements
Bachelor’s degree from a four-year college or university, or equivalent related work-related experience and/or training. Prior food & beverage management experience and Sommelier preferred. Prefer 3+ years’ prior supervisory skills and hotel/resort food and beverage operations experience. Strong organizational skills, excellent written and verbal communication skills, ability to perform and prioritize multiple tasks, and computer skills. Strong guest and team member relations skills. Must maintain current food handler’s certification. Physical Requirements
30% Sitting; 70% Walking, standing and bending; Lifting/Carrying up to 50 lbs; Hearing and manual dexterity; Distance vision 1-3 feet; Ability to drive golf cart on occasion as necessary. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr