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Syneos Health

Assoc Dir, Project Vendor Management- US based

Syneos Health, Chicago, Illinois, United States

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Overview

Assoc Dir, Project Vendor Management- US based

— Syneos Health Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model centers the customer and the patient. We work in both Functional Service Provider partnerships and Full-Service environments, collaborating with problem solvers to accelerate the delivery of therapies and improve lives. We are a global company with a focus on diversity, inclusion, and development. Our people and our culture aim to empower employees and drive performance.

Responsibilities

Oversee vendor management support for clinical vendors used in clinical projects across assigned Therapeutic Area Business Unit(s) within Clinical Development, including supervisory responsibilities for the Project Vendor Management team members.

Support multiple project teams within assigned TBU(s) to resolve clinical vendor issues, working with project teams, sponsors, and clinical vendors to address identified timeline and quality concerns.

Coordinate with project managers to support issue resolution and serve as an escalation point for project issues where a Vendor Project Manager (VPM) has not been allocated.

Act as a vendor relationship owner for one or more clinical vendors and collaborate with other vendor relationship owners on large-scale technical issues, vendor relationship issues, and new business development.

Be a recognized leader and expert on clinical vendor services including, but not limited to, eCOA, eConsent, eSource, and IRT; review and clarify scope of services for vendor technologies with project teams, sponsors, and vendors.

Support project managers in resolving vendor contracts and invoicing concerns; may supervise Project Vendor Management team members (PMs and Technical Specialists).

Lead or contribute to workshops and meetings to develop sponsor-specific vendor technology implementation strategies; participate in Bid Defense Meetings and sponsor calls to discuss optimal technology for projects.

When acting as VPM, oversee vendor technology design and data flow/strategies; ensure quality of system development, testing, production performance, and timely go-live through vendor technology UAT.

Coordinate clinical vendor contracts and invoicing; ensure compliance with SOPs, regulations, and contractual terms; manage documentation and TMF filing; provide regular status updates and risk mitigation plans.

Qualifications

BA/BS preferred in sciences, information technology, or related disciplines, or equivalent combination of education and experience.

Experience supervising project management and technical teams with training and mentorship experience.

Extensive experience with clinical technologies, including eCOA and EDC; experience with eConsent, eSource, IRT, and/or DCT technologies strongly preferred.

Experience developing technical specifications and knowledge of user acceptance testing processes preferred.

Strong analytical, critical thinking, and problem-solving skills; excellent written and verbal communication; ability to convey technical information to diverse stakeholders.

Excellent organizational, planning, and time-management skills with the ability to multitask under tight deadlines and manage multiple priorities.

Ability to work in a fast-paced, dynamic environment and adapt to change; minimal travel up to 25% may be required.

Knowledge of ICH/GCP regulatory requirements for clinical studies; proficiency with Microsoft Office products.

Salary and Benefits The annual base salary range for this position is $97,300 to $170,300. Salary offers are based on factors including candidate qualifications, experience, and proficiency for the role. Benefits include health, dental, and vision coverage, 401(k) match, eligibility for Employee Stock Purchase Plan, potential performance-based bonuses, and paid time off.

Additional information: Syneos Health complies with applicable paid sick time requirements where legally required and provides reasonable accommodations under the Americans with Disabilities Act as appropriate.

About Syneos Health Get to know Syneos Health — a company trusted by top biopharma clients to accelerate the delivery of therapies and improve patient outcomes. Visit our site for more information:

http://www.syneoshealth.com

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