8am
Principal Product Manager, Smart Workflows
It’s a new day with a new opportunity at 8am! About the role: We are seeking a Principal Product Manager, Smart Workflows to lead the transformation of how 8am leverages automation and artificial intelligence to transform how legal and accounting professionals work and deliver value to their clients across lead & intake management, case / project management, client communications & time tracking. This is both a strategic transformation and hands-on execution role—ideal for someone who combines a deep understanding of professional workflow pain points with intelligent automation capabilities and thrives at solving complex productivity challenges with measurable business impact. Note: In this refined description, content remains focused on role responsibilities and expectations. About us: At 8am, our vision is to power a world where professionals thrive. We aim to empower professionals with trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for our business. We provide purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth so professionals can focus on their clients and the work that matters. Founded in 2005, 8am (formerly AffiniPay) is the professional business platform helping legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Over 250,000 professionals trust 8am to work smarter, serve clients better, and unlock their potential. What you’ll do: Product Strategy & Leadership:
Develop deep understanding of the market and workflows professionals use to run their business through customer interviews, prospect research, and data analysis to identify high-value opportunities that increase 8am’s competitive advantage. Discovery & Collaboration:
Lead collaborative discovery with design and engineering to understand workflow pain points, co-owning problem identification, solution shaping, and outcome delivery. Strategy & ROI:
Lead strategy and vision for major initiatives, defining business cases and ROI of automating routine processes so professionals can scale their practice. AI-enabled Roadmaps:
Leverage experience bringing AI-powered solutions to market by aligning roadmaps with AI infrastructure teams. Outcome Driven Execution: Drive continuous problem-solving through data analysis, user feedback, and outcome measurement that directly demonstrates customer value from workflow automation. Lead cross-functional alignment around outcomes, ensuring product success is measured and progress tracked; take corrective action as needed. Collaborate with Product Operations, Data Intelligence, and Analytics to establish measurement frameworks and dashboards. Champion customer empathy while making strategic trade-offs when business and customer priorities conflict. Cross-Functional Leadership & Influence: Influence and articulate strategy with stakeholders at all levels, including executives, to build organizational alignment around your vision. Partner with Product Marketing and GTM teams to define commercialization strategies that maximize business outcomes and customer value. Work with Customer Success and GTM to drive adoption and change management, ensuring customers realize measurable efficiency gains and ROI from automated workflows. Mentor junior product managers and promote AI-driven discovery, validation, and delivery cycles. About you: 8–10+ years in product management within B2B SaaS, with a proven track record of bringing complex, strategic products to market, including productivity/workflow automation and transformational AI initiatives. Deep expertise in customer discovery methodologies and synthesizing insights into actionable product strategies. Hands-on experience partnering with UX designers and engineers to discover and deliver technology products. Proven ability to influence and align senior stakeholders without formal authority; strong cross-functional leadership. Strategic mindset with the ability to identify and deliver long-term growth initiatives in ambiguous environments. Business acumen to build compelling business cases and prioritize customer needs within business context. Analytical and communication skills to develop testable hypotheses and explain strategies clearly to technical and non-technical audiences. Experience with agile development and modern product tools (e.g., Jira, Confluence, Figma, analytics platforms; Claude, ChatGPT). Experience leveraging AI tools to improve workflows or drive innovation. Preferred based in Austin, Texas; fintech or professional services industry experience is a plus; experience with AI tool integration in product development is preferred. Why you’ll love this role: Be at the center of transformational change in a scaling fintech leader investing in an AI-forward culture. Shape how we work, not just what we work on—build systems that make us faster, smarter, and more impactful. Collaborate with executive leadership and senior partners to deliver measurable results. Be empowered to innovate with new tools, processes, and frameworks to drive growth. Why 8am: Our culture is shaped by the people who bring it to life every day. We value continuous learning, community, wellness, and meaningful engagement. Our core values are Work Smart, Win Fast; Outshine Ordinary; We Find a Way. Benefits & team support: Health insurance options; financial compensation and equity; flexible time off; parental leave; wellness stipends and mental health support; learning and development programs; volunteering opportunities; team-building events and recognition programs. Diversity, equity & inclusion: We are committed to a diverse and inclusive workplace and transparent opportunities for all, with education, equal access, inclusion programs, and community outreach. Security advisory: We follow legitimate hiring practices and communicate via official 8am channels. Interviews occur by phone, Zoom/Google Meet, or in person, with written offers following verbal offers.
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It’s a new day with a new opportunity at 8am! About the role: We are seeking a Principal Product Manager, Smart Workflows to lead the transformation of how 8am leverages automation and artificial intelligence to transform how legal and accounting professionals work and deliver value to their clients across lead & intake management, case / project management, client communications & time tracking. This is both a strategic transformation and hands-on execution role—ideal for someone who combines a deep understanding of professional workflow pain points with intelligent automation capabilities and thrives at solving complex productivity challenges with measurable business impact. Note: In this refined description, content remains focused on role responsibilities and expectations. About us: At 8am, our vision is to power a world where professionals thrive. We aim to empower professionals with trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for our business. We provide purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth so professionals can focus on their clients and the work that matters. Founded in 2005, 8am (formerly AffiniPay) is the professional business platform helping legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Over 250,000 professionals trust 8am to work smarter, serve clients better, and unlock their potential. What you’ll do: Product Strategy & Leadership:
Develop deep understanding of the market and workflows professionals use to run their business through customer interviews, prospect research, and data analysis to identify high-value opportunities that increase 8am’s competitive advantage. Discovery & Collaboration:
Lead collaborative discovery with design and engineering to understand workflow pain points, co-owning problem identification, solution shaping, and outcome delivery. Strategy & ROI:
Lead strategy and vision for major initiatives, defining business cases and ROI of automating routine processes so professionals can scale their practice. AI-enabled Roadmaps:
Leverage experience bringing AI-powered solutions to market by aligning roadmaps with AI infrastructure teams. Outcome Driven Execution: Drive continuous problem-solving through data analysis, user feedback, and outcome measurement that directly demonstrates customer value from workflow automation. Lead cross-functional alignment around outcomes, ensuring product success is measured and progress tracked; take corrective action as needed. Collaborate with Product Operations, Data Intelligence, and Analytics to establish measurement frameworks and dashboards. Champion customer empathy while making strategic trade-offs when business and customer priorities conflict. Cross-Functional Leadership & Influence: Influence and articulate strategy with stakeholders at all levels, including executives, to build organizational alignment around your vision. Partner with Product Marketing and GTM teams to define commercialization strategies that maximize business outcomes and customer value. Work with Customer Success and GTM to drive adoption and change management, ensuring customers realize measurable efficiency gains and ROI from automated workflows. Mentor junior product managers and promote AI-driven discovery, validation, and delivery cycles. About you: 8–10+ years in product management within B2B SaaS, with a proven track record of bringing complex, strategic products to market, including productivity/workflow automation and transformational AI initiatives. Deep expertise in customer discovery methodologies and synthesizing insights into actionable product strategies. Hands-on experience partnering with UX designers and engineers to discover and deliver technology products. Proven ability to influence and align senior stakeholders without formal authority; strong cross-functional leadership. Strategic mindset with the ability to identify and deliver long-term growth initiatives in ambiguous environments. Business acumen to build compelling business cases and prioritize customer needs within business context. Analytical and communication skills to develop testable hypotheses and explain strategies clearly to technical and non-technical audiences. Experience with agile development and modern product tools (e.g., Jira, Confluence, Figma, analytics platforms; Claude, ChatGPT). Experience leveraging AI tools to improve workflows or drive innovation. Preferred based in Austin, Texas; fintech or professional services industry experience is a plus; experience with AI tool integration in product development is preferred. Why you’ll love this role: Be at the center of transformational change in a scaling fintech leader investing in an AI-forward culture. Shape how we work, not just what we work on—build systems that make us faster, smarter, and more impactful. Collaborate with executive leadership and senior partners to deliver measurable results. Be empowered to innovate with new tools, processes, and frameworks to drive growth. Why 8am: Our culture is shaped by the people who bring it to life every day. We value continuous learning, community, wellness, and meaningful engagement. Our core values are Work Smart, Win Fast; Outshine Ordinary; We Find a Way. Benefits & team support: Health insurance options; financial compensation and equity; flexible time off; parental leave; wellness stipends and mental health support; learning and development programs; volunteering opportunities; team-building events and recognition programs. Diversity, equity & inclusion: We are committed to a diverse and inclusive workplace and transparent opportunities for all, with education, equal access, inclusion programs, and community outreach. Security advisory: We follow legitimate hiring practices and communicate via official 8am channels. Interviews occur by phone, Zoom/Google Meet, or in person, with written offers following verbal offers.
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