Luster National, Inc.
Document Control Manager Los Angeles, California, United States
Luster National, Inc., Los Angeles, California, United States, 90079
Overview
Document Control Managers support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These roles oversee the full document control function, ensuring accurate, timely, and compliant information flow across all phases of project delivery. Responsibilities
Provide leadership and oversight of document control functions across complex infrastructure programs, including supervision and support of assigned Document Control staff where applicable. Develop and deliver document control training and onboarding for project personnel and internal teams. Ensure adherence to document control policies, contract requirements, retention schedules, and ISO standards. Oversee the document lifecycle across all project phases, ensuring version control, metadata accuracy, and audit readiness. Refine and standardize procedures, leading continuous improvement initiatives and supporting system automation in coordination with IT and program stakeholders. Administer the enterprise document management system(s), including permissions, access control, and issue resolution. Collaborate with project management, design, construction, legal, and QA teams to ensure document workflows support program goals and regulatory obligations. Track key project deliverables per contract terms, ensuring timely receipt, review, and distribution of submittals, RFIs, correspondence, and record documents. Monitor and report KPIs, document status, and outstanding actions to senior leadership. Support internal and external audits by maintaining organized, accurate, and accessible documentation. Respond to documentation requests from agencies, contractors, and stakeholders in a timely and professional manner. When serving as the sole document control resource on a project, may also support meeting agenda preparation, minutes, and other administrative tasks as needed. Attributes
Advanced problem-solving and decision-making capabilities. Advanced interpersonal and communication skills, both written and verbal. Advanced organizational and process improvement skills and attention to detail. Strong collaboration skills that enable work across departments as well as with peers and team members. Ability to manage multiple tasks, prioritize work, and escalate issues appropriately. Attention to detail and ability to analyze and interpret data. Minimum Qualifications
Bachelor’s degree in engineering, construction management, business administration, project management, or related field, or equivalent combination of education and experience. 10+ years of hands-on document controls or similar experience on large (>$500M), complex, heavy-civil infrastructure projects. Strong experience working with a variety of construction and project-related documents, including drawings, RFIs, submittals, and correspondence. Expertise with ISO-based document control standards, guidelines, and best practices. Advanced proficiency with industry standard enterprise document control systems and advanced version control (e.g., SharePoint, e-Builder, Procore, Aconex, Asite, etc.). Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.) Preferred Qualifications
Master's degree in engineering, construction management, business administration, or project management. Experience with large (>$500M), complex, heavy-civil highways, roads, bridges, transit (including rail and bus), and/or airport projects. Experience with all project lifecycle phases including predesign, design, procurement, construction, and post-construction. Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Salary and Benefits
The salary range listed for this role is $110k-$150k/year ($55-$75/hour). The final salary offered will be based on multiple factors and aligned with each candidate’s experience, skills, education, and certifications. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term and short-term disability insurance Life insurance and accidental death and dismemberment 401(k) plan with employer contributions Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or plan reimbursement Additional voluntary programs and resources as outlined in the offer EEO and Employment Information
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to protected characteristics. This employer participates in E-Verify and may require background checks and drug tests as a condition of offer. This job description reflects the general nature of the role and is not exhaustive of duties.
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Document Control Managers support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These roles oversee the full document control function, ensuring accurate, timely, and compliant information flow across all phases of project delivery. Responsibilities
Provide leadership and oversight of document control functions across complex infrastructure programs, including supervision and support of assigned Document Control staff where applicable. Develop and deliver document control training and onboarding for project personnel and internal teams. Ensure adherence to document control policies, contract requirements, retention schedules, and ISO standards. Oversee the document lifecycle across all project phases, ensuring version control, metadata accuracy, and audit readiness. Refine and standardize procedures, leading continuous improvement initiatives and supporting system automation in coordination with IT and program stakeholders. Administer the enterprise document management system(s), including permissions, access control, and issue resolution. Collaborate with project management, design, construction, legal, and QA teams to ensure document workflows support program goals and regulatory obligations. Track key project deliverables per contract terms, ensuring timely receipt, review, and distribution of submittals, RFIs, correspondence, and record documents. Monitor and report KPIs, document status, and outstanding actions to senior leadership. Support internal and external audits by maintaining organized, accurate, and accessible documentation. Respond to documentation requests from agencies, contractors, and stakeholders in a timely and professional manner. When serving as the sole document control resource on a project, may also support meeting agenda preparation, minutes, and other administrative tasks as needed. Attributes
Advanced problem-solving and decision-making capabilities. Advanced interpersonal and communication skills, both written and verbal. Advanced organizational and process improvement skills and attention to detail. Strong collaboration skills that enable work across departments as well as with peers and team members. Ability to manage multiple tasks, prioritize work, and escalate issues appropriately. Attention to detail and ability to analyze and interpret data. Minimum Qualifications
Bachelor’s degree in engineering, construction management, business administration, project management, or related field, or equivalent combination of education and experience. 10+ years of hands-on document controls or similar experience on large (>$500M), complex, heavy-civil infrastructure projects. Strong experience working with a variety of construction and project-related documents, including drawings, RFIs, submittals, and correspondence. Expertise with ISO-based document control standards, guidelines, and best practices. Advanced proficiency with industry standard enterprise document control systems and advanced version control (e.g., SharePoint, e-Builder, Procore, Aconex, Asite, etc.). Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.) Preferred Qualifications
Master's degree in engineering, construction management, business administration, or project management. Experience with large (>$500M), complex, heavy-civil highways, roads, bridges, transit (including rail and bus), and/or airport projects. Experience with all project lifecycle phases including predesign, design, procurement, construction, and post-construction. Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Salary and Benefits
The salary range listed for this role is $110k-$150k/year ($55-$75/hour). The final salary offered will be based on multiple factors and aligned with each candidate’s experience, skills, education, and certifications. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term and short-term disability insurance Life insurance and accidental death and dismemberment 401(k) plan with employer contributions Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or plan reimbursement Additional voluntary programs and resources as outlined in the offer EEO and Employment Information
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to protected characteristics. This employer participates in E-Verify and may require background checks and drug tests as a condition of offer. This job description reflects the general nature of the role and is not exhaustive of duties.
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