The Legacy Senior Communities
Admission Manager – Healthcare Center at The Legacy Senior Communities
Key Responsibilities
Lead and oversee all aspects of the admissions process to meet occupancy goals and maintain the budgeted payor mix.
Establish and maintain systems to gather resident information before and upon admission to ensure appropriate placement and quality care.
Conduct clinical assessments and apply expert judgment to determine suitability for admission.
Serve as a trusted consultant to referral sources, hospitals, and families—helping guide placement decisions and offering alternatives when appropriate.
Build and nurture strong relationships with physicians, case managers, social workers, and discharge planners.
Greet, tour, and support prospective residents and families, ensuring a compassionate and informed experience.
Complete all admission documentation accurately and in a timely manner.
Promote The Legacy’s services through community outreach, education, and marketing initiatives.
Partner closely with the Marketing team to coordinate on-campus events and referral source engagement.
Provide education on skilled nursing and rehabilitation benefits to residents, families, and healthcare partners.
Education & Experience
College degree or clinical license preferred.
Minimum 3 years of sales, marketing, or admissions experience in a long‑term care or skilled nursing setting.
Experience with the Preadmission Screening and Resident Review (PASRR) process.
Electronic Health Record (EHR) experience; PCC preferred.
Experience managing, coaching, and developing team members.
Skills & Abilities
Excellent written and verbal communication skills.
Strong critical thinking and problem‑solving abilities.
Proficiency in Microsoft Windows and resident tracking software.
Ability to handle multiple priorities and thrive in a fast‑paced environment.
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Key Responsibilities
Lead and oversee all aspects of the admissions process to meet occupancy goals and maintain the budgeted payor mix.
Establish and maintain systems to gather resident information before and upon admission to ensure appropriate placement and quality care.
Conduct clinical assessments and apply expert judgment to determine suitability for admission.
Serve as a trusted consultant to referral sources, hospitals, and families—helping guide placement decisions and offering alternatives when appropriate.
Build and nurture strong relationships with physicians, case managers, social workers, and discharge planners.
Greet, tour, and support prospective residents and families, ensuring a compassionate and informed experience.
Complete all admission documentation accurately and in a timely manner.
Promote The Legacy’s services through community outreach, education, and marketing initiatives.
Partner closely with the Marketing team to coordinate on-campus events and referral source engagement.
Provide education on skilled nursing and rehabilitation benefits to residents, families, and healthcare partners.
Education & Experience
College degree or clinical license preferred.
Minimum 3 years of sales, marketing, or admissions experience in a long‑term care or skilled nursing setting.
Experience with the Preadmission Screening and Resident Review (PASRR) process.
Electronic Health Record (EHR) experience; PCC preferred.
Experience managing, coaching, and developing team members.
Skills & Abilities
Excellent written and verbal communication skills.
Strong critical thinking and problem‑solving abilities.
Proficiency in Microsoft Windows and resident tracking software.
Ability to handle multiple priorities and thrive in a fast‑paced environment.
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