Women In Need, Inc. (Win)
Case Manager - Transitional Housing - Brooklyn, 11212
Women In Need, Inc. (Win), New York, New York, us, 10261
Case Manager - Transitional Housing - Brooklyn, 11212
Women In Need, Inc. (Win) is hiring a Case Manager in Brooklyn, NY. Base pay:
$25.98 per hour . FLSA Status: Non‑Exempt. Reporting to: Social Service Supervisor.
Purpose of the Position The Case Manager provides case management services for clients in transitional housing, ensuring the integration of housing and employment goals and compliance with Win’s contractual requirements with outside funders.
Responsibilities
Conduct an initial assessment of the family within 48 hours of arrival and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
Initiate referrals for necessary emergency services.
Initiate/complete intake information in the Uniform Client Chart.
Ensure CARES data and supporting documents are printed and filed in designated sections of the client’s chart.
Conduct orientation with clients and review facility rules, client rights, grievance procedures, emergency disaster procedures, etc.
Assist clients with transition to assigned residential unit and housekeeping items.
Provide comprehensive case management, including crisis intervention, counseling services, and other appropriate support services.
Commit to using Evidence‐Based Practices (EBP) such as strength‑based case management, motivational interviewing, trauma‑informed care, critical time intervention, family‑centered case management, boundary setting, and cultural‑reflexivity.
Develop an Independent Living Plan (ILP) for each client in collaboration with housing specialists, child care staff, and recreational staff, track progress, and ensure compliance.
Provide hands‑on training, coaching, and support to clients to help them achieve ILP goals.
Ensure that clients understand and work toward responsibilities outlined in the Client Acknowledgment Responsibility Form (CARF).
Maintain client data in the Uniform Client Chart and ensure accurate, current CARES data entry.
Assist families in obtaining income and public benefits (e.g., SSI).
Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources.
Track referrals and follow up on each client’s progress.
Assess job readiness of clients using standardized assessment tools.
Perform accurate input of all required client information in the Uniform Client Chart, ensuring compliance with OTDA regulatory requirements and DHS contractual requirements.
Collaborate with Housing Coordinators to ensure clients are compliant in seeking permanent housing.
Attend shelter meetings, agency‑wide meetings, and staff training (on‑site and off‑site) as directed by the supervisor.
Work evenings, one Saturday each month, and holidays as scheduled.
Prepare all mandated reporting required by supervisor, contract agencies, and funding agencies.
Conduct client unit inspections and review findings with the client and supervisor.
Perform other related duties as needed.
Essential Functions
Must be able to ascend/descend stairs in the assigned building.
Must be able to escort clients to appointments, including apartment viewings.
Qualifications
Commitment to Win’s mission, vision, and values.
Bachelor’s Degree in social work or related field preferred with two years of relevant experience, or an Associate’s Degree and three years of client‑facing experience.
Familiarity with EBP (strength‑based case management, motivational interviewing, trauma‑informed care, critical time intervention, family‑centered case management, boundary setting, cultural‑reflexivity) preferred.
Familiarity with entitlement systems and procedures preferred.
Experience working with families and addressing domestic violence and homelessness issues.
Experience with standardized assessment tools preferred.
Excellent organizational, written, and verbal communication skills preferred.
Ability to work effectively in a team environment.
Computer skills and knowledge of CARES a plus.
Bilingual – English/Spanish proficiency a plus.
Core Competencies
Leadership: Sets an example by following Win policies and procedures, acts with professionalism and a strong work ethic.
Facilitating Change: Delivers high‑quality results consistently.
Managing Performance: Interacts respectfully with clients and co‑workers.
Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals, understands consequences.
Communicating and Collaborating: Values diversity and inclusion, keeps supervisor informed about progress and problems, avoids surprises.
WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
#J-18808-Ljbffr
$25.98 per hour . FLSA Status: Non‑Exempt. Reporting to: Social Service Supervisor.
Purpose of the Position The Case Manager provides case management services for clients in transitional housing, ensuring the integration of housing and employment goals and compliance with Win’s contractual requirements with outside funders.
Responsibilities
Conduct an initial assessment of the family within 48 hours of arrival and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
Initiate referrals for necessary emergency services.
Initiate/complete intake information in the Uniform Client Chart.
Ensure CARES data and supporting documents are printed and filed in designated sections of the client’s chart.
Conduct orientation with clients and review facility rules, client rights, grievance procedures, emergency disaster procedures, etc.
Assist clients with transition to assigned residential unit and housekeeping items.
Provide comprehensive case management, including crisis intervention, counseling services, and other appropriate support services.
Commit to using Evidence‐Based Practices (EBP) such as strength‑based case management, motivational interviewing, trauma‑informed care, critical time intervention, family‑centered case management, boundary setting, and cultural‑reflexivity.
Develop an Independent Living Plan (ILP) for each client in collaboration with housing specialists, child care staff, and recreational staff, track progress, and ensure compliance.
Provide hands‑on training, coaching, and support to clients to help them achieve ILP goals.
Ensure that clients understand and work toward responsibilities outlined in the Client Acknowledgment Responsibility Form (CARF).
Maintain client data in the Uniform Client Chart and ensure accurate, current CARES data entry.
Assist families in obtaining income and public benefits (e.g., SSI).
Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources.
Track referrals and follow up on each client’s progress.
Assess job readiness of clients using standardized assessment tools.
Perform accurate input of all required client information in the Uniform Client Chart, ensuring compliance with OTDA regulatory requirements and DHS contractual requirements.
Collaborate with Housing Coordinators to ensure clients are compliant in seeking permanent housing.
Attend shelter meetings, agency‑wide meetings, and staff training (on‑site and off‑site) as directed by the supervisor.
Work evenings, one Saturday each month, and holidays as scheduled.
Prepare all mandated reporting required by supervisor, contract agencies, and funding agencies.
Conduct client unit inspections and review findings with the client and supervisor.
Perform other related duties as needed.
Essential Functions
Must be able to ascend/descend stairs in the assigned building.
Must be able to escort clients to appointments, including apartment viewings.
Qualifications
Commitment to Win’s mission, vision, and values.
Bachelor’s Degree in social work or related field preferred with two years of relevant experience, or an Associate’s Degree and three years of client‑facing experience.
Familiarity with EBP (strength‑based case management, motivational interviewing, trauma‑informed care, critical time intervention, family‑centered case management, boundary setting, cultural‑reflexivity) preferred.
Familiarity with entitlement systems and procedures preferred.
Experience working with families and addressing domestic violence and homelessness issues.
Experience with standardized assessment tools preferred.
Excellent organizational, written, and verbal communication skills preferred.
Ability to work effectively in a team environment.
Computer skills and knowledge of CARES a plus.
Bilingual – English/Spanish proficiency a plus.
Core Competencies
Leadership: Sets an example by following Win policies and procedures, acts with professionalism and a strong work ethic.
Facilitating Change: Delivers high‑quality results consistently.
Managing Performance: Interacts respectfully with clients and co‑workers.
Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals, understands consequences.
Communicating and Collaborating: Values diversity and inclusion, keeps supervisor informed about progress and problems, avoids surprises.
WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
#J-18808-Ljbffr