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DoorDash

Senior Associate, New Verticals - Retail Strategy & Operations

DoorDash, Denver, Colorado, United States, 80285

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About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more! About the Role

As we continue to scale our Retail business, we’re looking to hire a few Senior Associates to support key strategic growth initiatives and operational improvements that will help drive customer growth and increase merchant selection with high quality, speed and accuracy. In a role like this, you might work on identifying retail specific fulfillment models to improve how we showcase retail items in the app to our consumers to partnering with senior leadership on strategic planning. We have several positions open so we will be considering you for multiple roles at once and align you based on interview feedback to the best role fit. We operate in a hybrid environment and spend a few days a month in person together. You will report into a vertical lead on our Retail Strategy & Operations team and be an individual contributor. You’re excited about this opportunity because you will…

Strategize.

From first principles, you’ll develop the optimal strategy for best serving our customers and merchants. Operate.

Own tracking dashboards and manage week over week metrics related to new merchant launches, consumer acquisition, quality metrics and more. Analyze.

Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments. Experiment.

Transform strategies into operational experiments that create measurable and actionable outcomes. Build.

You’ll have your fingerprints on DoorDash’s next big business, launching new products and scaling something completely new, from high-level strategy to operational details. Lead, collaborate and Influence.

You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product to build and scale the Grocery business. We’re excited about you because…

You have 2-4+ years of experience.

You’ve succeeded in similar, highly analytical and cross-functional environments (whether in tech, operations, strategy, consulting, banking, or related experiences). You are an owner.

You’re always looking for opportunities to better your work product and own the outcome – both the good and the bad. You're entrepreneurial.

You have a bias for action and are able to build things from the ground up. You’re analytical.

You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in Excel. You’re equally comfortable operating at 10,000 feet and 1 foot.

You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. You’re unafraid of ambiguity.

Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments. You have a completed Bachelor’s Degree. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring process, we provide Covey with job requirements and candidate-submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation

The starting pay will fall within the pay range listed below and is determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about your overall well-being. We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws, and additional benefits such as medical, dental, vision, disability and life insurance, and more. To learn more about our benefits, visit our careers page here. Base pay range: $78,200 — $115,000 USD. The base pay for this position ranges from the lowest geographical market to the highest geographical market within the United States. About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other forms of inappropriate behavior. We value a diverse workforce and strongly encourage applicants from all backgrounds to apply. Pursuant to applicable local hiring regulations, we will consider qualified applicants including those with arrest and conviction records in a manner consistent with the regulation. If you need accommodations, please inform your recruiting contact upon initial connection.

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