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Chick-fil-A Supply

Assistant General Manager

Chick-fil-A Supply, Elsmere, Kentucky, United States

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The Assistant General Manager (AGM) will serve as a leader of supply chain operations at the new Chick-fil-A Supply Distribution Center in Elsmere, Kentucky. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the General Manager (GM), this person will help lead an eventual workforce distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the southwest. The AGM will help drive the operations of the distribution center, and most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose. About Chick-fil-A Supply: Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Responsibilities

Assist GM in leading a large-scale food service distribution center operation with a safety mindset Act as a liaison, balancing the needs of the Operator with the capabilities of the operation Lead and engage a workforce with specific ownership of and focus on various functions within the building Design, implement, manage, and improve distribution center operations Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) Participate in the oversight of the P&L of the distribution center operation Drive innovation in all areas of the distribution center operations Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety, and excellence Complete other activities as deemed valuable by leadership Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration Demonstrate the ability to value both relationships and results and to put others above themselves Recruit, train, and develop a strong team Minimum Qualifications

Bachelor’s Degree in business, accounting, supply chain management, or another relevant field 7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 3+ years in a leadership position Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner Understanding of production and inventory control theories and practices Functional knowledge of designing, managing, and executing distribution center operations Knowledge of general accounting practices and P&L Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements Exceptional organization, attention to detail, and communication skills Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect Preferred Qualifications

Experience managing in a food distribution or food manufacturing environment Experience in a start-up environment Demonstrated success in operations and people leadership Experience with building and managing to budgets and general accounting practices Chick-fil-A Supply is an equal opportunities employer and welcomes applications from diverse candidates.

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