Novasyte LLC (USA7)
Overview
IQVIA has an opportunity with one of the largest medical device manufacturers in the US. This position requires creating an account to apply; the application is quick and takes only a few minutes. Position Description
Our Field Service Engineers apply their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, performing preventative maintenance, and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity to advance technical skills in the medical device industry. This is a 100% travel position. Local, regional, and national travel required. Responsibilities
Provide ongoing communication and customer support to on-site hospital staff.
Organize, test, and update medical devices, install and configure hardware, software, and network products.
Conduct routine checks and record data from product tests after installation and configuration.
Document and submit daily data while maintaining high standards of product support quality documentation.
Full-time commitment requiring travel locally, regionally, and nationally.
Assignment-based schedule with 40 hours per week and overtime as needed.
Complete other duties at the discretion of management.
Job Requirements
Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
Professional business acumen and effective communication skills required.
Self-motivated individual who can work independently or collaboratively within a team, required.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status, is required.
Must have personal vehicle in good running condition for local travel assignments.
Must be within 45 minutes to 1 hour of an international or major airport. Candidates within 30 miles of a major airport preferred. Weekly travel required.
Beneficial Qualifications
Background in biomedical, networking, military, or field-based technician roles.
Experience in a technical role within a healthcare environment.
Strong computer skills and comfort with troubleshooting Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions helps customers drive healthcare forward in a fast-paced environment, aiming to accelerate results, improve patient outcomes, and unleash opportunities. Note: LI-DNP LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Learn more at iqvia.com/eoe The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on factors including job-related qualifications, location, and schedule. Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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IQVIA has an opportunity with one of the largest medical device manufacturers in the US. This position requires creating an account to apply; the application is quick and takes only a few minutes. Position Description
Our Field Service Engineers apply their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, performing preventative maintenance, and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity to advance technical skills in the medical device industry. This is a 100% travel position. Local, regional, and national travel required. Responsibilities
Provide ongoing communication and customer support to on-site hospital staff.
Organize, test, and update medical devices, install and configure hardware, software, and network products.
Conduct routine checks and record data from product tests after installation and configuration.
Document and submit daily data while maintaining high standards of product support quality documentation.
Full-time commitment requiring travel locally, regionally, and nationally.
Assignment-based schedule with 40 hours per week and overtime as needed.
Complete other duties at the discretion of management.
Job Requirements
Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
Professional business acumen and effective communication skills required.
Self-motivated individual who can work independently or collaboratively within a team, required.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status, is required.
Must have personal vehicle in good running condition for local travel assignments.
Must be within 45 minutes to 1 hour of an international or major airport. Candidates within 30 miles of a major airport preferred. Weekly travel required.
Beneficial Qualifications
Background in biomedical, networking, military, or field-based technician roles.
Experience in a technical role within a healthcare environment.
Strong computer skills and comfort with troubleshooting Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions helps customers drive healthcare forward in a fast-paced environment, aiming to accelerate results, improve patient outcomes, and unleash opportunities. Note: LI-DNP LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Learn more at iqvia.com/eoe The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on factors including job-related qualifications, location, and schedule. Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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