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Canonical

Software Maintenance Engineer

Canonical, Tacoma, Washington, us, 98417

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Overview We are hiring a Software Maintenance Engineer to work in Linux-based infrastructure and applications at Canonical. This is a remote role with teams in all time zones. Canonical is a leading provider of open source software and operating systems, including Ubuntu, used in breakthrough enterprise initiatives across cloud, data science, AI, engineering, and IoT. The role addresses critical issues in the open source stack and requires upstream bug fixes. You will troubleshoot and drive issues to resolution, with workarounds and bug fixes released upstream and in Ubuntu.

Location This is a remote role; teams in all time zones.

Responsibilities

Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software

Maintain a close working relationship with Canonical's Field, Support and product engineering teams

Participate in upstream communities

Develop bug fixes, backport patches, and work with upstream for inclusion

Review code produced by other engineers

Demonstrate good judgment in technical methods and techniques

Prioritize work and manage your time effectively against those priorities

Participate in team discussions to improve processes, tools, and documentation

Maintain clear, technical and concise communications

Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

Qualifications

An exceptional academic track record

Background in Computer Science, STEM or similar

Experience with Linux and open source software

Experience with at least one of Python, Go, C or C++ on Linux

A drive to learn unfamiliar technology and deep-dive difficult issues

Willingness to travel up to 4 times a year for internal events

Nice-to-have skills

You love technology and working with brilliant people

You are curious, flexible, articulate, and accountable

You value soft skills and are passionate, enterprising, thoughtful, and self-motivated

You have interest in, or willingness to learn about any of the following : Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU / KVM, LXC / LXD, PostgreSQL, Mongo, Debian packaging, distributed systems

Benefits

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long-haul company events

About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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