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Morgan Properties

Maintenance - Service Manager

Morgan Properties, Garner, North Carolina, United States, 27529

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Service Manager – Service Manager

2 days ago Be among the first 25 applicants ✨ Lead the Way – Become the Service Manager Who Makes a Difference! Are you a dynamic leader passionate about exceptional service and operational excellence? We’re looking for a results‑driven Service Manager to lead our 208‑unit community, ensuring smooth operations and a top‑tier living experience for residents. What You’ll Do

Lead with Purpose:

Inspire your team to excel in all aspects of service, maintenance, and customer care. Lead by example and cultivate an environment of trust, accountability, and support. Strategic Decision‑Making:

Think ahead and plan proactively to ensure the smooth operation of the property. Anticipate maintenance needs, handle repairs, and manage resources to stay ahead of the curve. Exceptional Communication:

Be the go‑to point of contact for residents, your team, and cross‑functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied. Organizational & Administrative Expertise:

Manage work orders, schedules, inventory, budgets, and accurate records to keep operations organized, on track, and aligned with our goals for excellence. Take Pride in Service:

Ensure that maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care. The Benefits of Employment

Pay Range: $25.00‑$29.00 Up to 100% Rent Discount Property Staff Shared Renewal Commissions – paid monthly $300 Morgan Essentials – paid quarterly On‑call Appreciation: $15/day for holding the on‑call phone Employee Referral Payment Program – up to $750 Education/Tuition Reimbursement Medical, Dental, and Vision benefits Life/AD&D Insurance Long and Short‑Term Disability 401(k) Retirement Plan with company match Generous paid time off, including 10 holidays per year and sick leave Employee Assistance Program Additional employee discounts available! Who We’re Looking For

Proven leadership experience in service or maintenance, preferably in a large residential setting. Strong problem‑solving abilities and the capacity to make timely, effective decisions. Excellent communication skills for leading teams and engaging with residents. Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively. A passion for delivering outstanding customer service and upholding high standards of quality. Qualifications

Must have a valid driver's license. Must live within a 30‑minute commute of the property. HVAC/EPA/CFC Certification preferred. 5+ years of managerial experience at an apartment community of 500 units or more. Get To Know Us Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Morgan Properties and its affiliates currently own and manage a multifamily portfolio of more than 360 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. Location: Raleigh, NC

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