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Liberty Mutual Insurance

Sourcing Senior Claims Resolution Specialist Bodily Injury

Liberty Mutual Insurance, Denton, Texas, United States, 76205

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Sourcing Senior Claims Resolution Specialist – Bodily Injury Liberty Mutual Insurance is hiring for a Senior Claims Resolution Specialist to manage attorney‑represented and litigated auto and homeowner’s bodily injury claims. This position will manage, investigate, and resolve claims while providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.

Location: Plano, TX office. Minimum of two days per month onsite. Candidates must reside within a 50‑mile radius. Applications from Washington, Idaho, and California are not being considered at this time.

Base pay range: $66,000.00/yr – $106,000.00/yr. The actual pay will be based on skills and experience.

Responsibilities

Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.

Identifies potential suspicious claims and refers to SIU and identifies opportunities for third‑party subrogation.

Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.

Confers with trial counsel and prepares trial reports.

Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advises as to proper course of action.

Responds to various written and telephone inquiries including status reports.

Ensures adequacy of reserves.

Recommends reserve increases on cases in excess of authority.

Accountable for security of financial processing of claims, as well as security information contained in claims files.

Updates files and provides comprehensive reports as required.

Responsible for managing the practices and billing activities of outside and in‑house counsel.

Expected 10% travel for trials, mediations, and in‑person events.

Preferred Qualifications

3+ years of Personal Lines Third Party Auto Casualty experience.

3+ years of Litigation experience.

Qualifications

Strong written and oral communications skills required.

Strong interpersonal, analytical, negotiation and investigative skills required.

Customer service experience preferred.

Strong competency of legal liability, general insurance policy coverage and State Tort Law.

The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience.

Ability to obtain proper licensing as required.

About Liberty Mutual As a purpose‑driven organization, Liberty Mutual fosters an inclusive environment where employees from all backgrounds can build long and meaningful careers. We offer comprehensive benefits and continuous learning opportunities.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any basis prohibited by federal, state or local law.

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