Cabarrus County
Overview
General Definition of Work: Responsible for administrative work planning, organizing and directing the County’s Veterans Services Department. Work focuses on managing various veterans' programs based upon federal, state, and county policies and regulations. Work is normally performed without immediate supervision; however, the Assistant County Manager/Human Services Director provides general direction and review of work through periodic conferences and by analysis of program accomplishments. The Veterans Services Department is part of the County's consolidated human services agency. The director supervises all Veteran Services Officers. Hiring range for this position is $70,075.20 - $83,782.40. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 25. Essential Functions
Typical Tasks: Planning, directing, supervising and coordinating Veterans Services programs and staff; ensuring compliance with local, state, and federal regulations; interviewing and assisting veterans, widows, and dependents with claims; overseeing the preparation and maintenance of records and files; prepares reports. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Responsible for employment, directing, training, evaluating, and other personnel functions of department staff. Interviews, counsels, and assists veterans and their dependents on their rights, eligibility, and entitlements. Completes applications for federal and state benefits and obtains supporting documents and affidavits; forwards same to the appropriate approving authority. Processes claims through the Department of Veterans Affairs. Prepares and processes Notice of Disagreement; reviews Statement of the Case and prepares appeal information; assists veterans with notices to be filed before the Veterans Court of Appeal. Assists pensioned veterans and widows in completing their annual Eligibility Verification Reports. Provides services to homebound veterans and their dependents. Works in close coordination with county veterans' organizations, providing information and services to veterans. Attends various veterans' organizational meetings and outreach events. Along with other HHS leaders, represents the Veterans Services Department at monthly Human Services Advisory Board meetings. Assist in the development and management of community services for program participants in need of assistance (employment counseling, behavioral health services, housing, education, health and income benefits, etc.). Assist with the development and preparation of educational and community outreach presentations for the Veterans Services Department; establishes public awareness programs. Oversees department annual operating budget. Performs related tasks as required. Knowledge, Skills and Abilities
Comprehensive knowledge of veteran's programs and benefits and applicable laws and regulations; thorough knowledge of community organizations, agencies, and facilities related to veterans affairs; ability to understand, interpret and apply technical rules, directives, and regulations; ability to deal with officials, veterans, dependents, and others fairly and effectively; ability to establish and maintain effective working relationships with associates; ability to plan and supervise the work of subordinates. Management Preferences
Possession of North Carolina Division of Veterans Affairs and/or National Association of County Veterans Service Officers certification as a Veteran Services Officer. Prior military service preferred. Education and Experience
Requires graduation from an appropriately accredited college or university with major course work in business administration or related field and considerable experience in veterans service work. An equivalent combination of education and experience may be considered. Prior military service strongly preferred. Note:
Some county job postings indicate that you can qualify with an "equivalent combination of education and experience." If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both. If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials. Official transcripts must clearly show the specific credential awarded to ensure accurate validation. Special Requirements
Possession of North Carolina Division of Veterans Affairs and/or National Association of County Veterans Service Officers certification as a Veteran Services Officer or must obtain within 24 months of employment. Possession of an appropriate driver's license valid in the state of North Carolina. Physical Requirements
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. Supplemental and Contact Information
Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States. Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.
"See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants. For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.
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General Definition of Work: Responsible for administrative work planning, organizing and directing the County’s Veterans Services Department. Work focuses on managing various veterans' programs based upon federal, state, and county policies and regulations. Work is normally performed without immediate supervision; however, the Assistant County Manager/Human Services Director provides general direction and review of work through periodic conferences and by analysis of program accomplishments. The Veterans Services Department is part of the County's consolidated human services agency. The director supervises all Veteran Services Officers. Hiring range for this position is $70,075.20 - $83,782.40. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 25. Essential Functions
Typical Tasks: Planning, directing, supervising and coordinating Veterans Services programs and staff; ensuring compliance with local, state, and federal regulations; interviewing and assisting veterans, widows, and dependents with claims; overseeing the preparation and maintenance of records and files; prepares reports. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Responsible for employment, directing, training, evaluating, and other personnel functions of department staff. Interviews, counsels, and assists veterans and their dependents on their rights, eligibility, and entitlements. Completes applications for federal and state benefits and obtains supporting documents and affidavits; forwards same to the appropriate approving authority. Processes claims through the Department of Veterans Affairs. Prepares and processes Notice of Disagreement; reviews Statement of the Case and prepares appeal information; assists veterans with notices to be filed before the Veterans Court of Appeal. Assists pensioned veterans and widows in completing their annual Eligibility Verification Reports. Provides services to homebound veterans and their dependents. Works in close coordination with county veterans' organizations, providing information and services to veterans. Attends various veterans' organizational meetings and outreach events. Along with other HHS leaders, represents the Veterans Services Department at monthly Human Services Advisory Board meetings. Assist in the development and management of community services for program participants in need of assistance (employment counseling, behavioral health services, housing, education, health and income benefits, etc.). Assist with the development and preparation of educational and community outreach presentations for the Veterans Services Department; establishes public awareness programs. Oversees department annual operating budget. Performs related tasks as required. Knowledge, Skills and Abilities
Comprehensive knowledge of veteran's programs and benefits and applicable laws and regulations; thorough knowledge of community organizations, agencies, and facilities related to veterans affairs; ability to understand, interpret and apply technical rules, directives, and regulations; ability to deal with officials, veterans, dependents, and others fairly and effectively; ability to establish and maintain effective working relationships with associates; ability to plan and supervise the work of subordinates. Management Preferences
Possession of North Carolina Division of Veterans Affairs and/or National Association of County Veterans Service Officers certification as a Veteran Services Officer. Prior military service preferred. Education and Experience
Requires graduation from an appropriately accredited college or university with major course work in business administration or related field and considerable experience in veterans service work. An equivalent combination of education and experience may be considered. Prior military service strongly preferred. Note:
Some county job postings indicate that you can qualify with an "equivalent combination of education and experience." If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both. If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials. Official transcripts must clearly show the specific credential awarded to ensure accurate validation. Special Requirements
Possession of North Carolina Division of Veterans Affairs and/or National Association of County Veterans Service Officers certification as a Veteran Services Officer or must obtain within 24 months of employment. Possession of an appropriate driver's license valid in the state of North Carolina. Physical Requirements
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. Supplemental and Contact Information
Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States. Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.
"See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants. For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.
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