Massage Heights Indianapolis
Assistant Spa Director
Massage Heights Indianapolis, Granite Heights, Wisconsin, United States
Overview
Massage Heights is seeking an Assistant Retreat Director who reports directly to the Retreat Director. The essential duties and responsibilities are to assist the Director in ensuring exceptional guest service and team member culture and satisfaction. The ideal candidate excels in sales and is responsible, ambitious, and diligent. Our brand purpose is to Elevate the Lives of the People we Touch.
Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. Responsibilities
Assist with recruitment, hiring, training, developing and retaining employees Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales Manage team member schedules to ensure proper execution of daily operations Collaborate with the Spa Director to set individual team member and overall Retreat goals Create an environment that is passionate about providing awesome guest service Build guest loyalty by consistently following the proven operating system of Massage Heights Qualifications
Minimum 1 year of sales or retail management experience Self-starter mentality with leadership, organization, communication, and interpersonal skills Experience in training, coaching, and conflict resolution with employees Working knowledge of computers and standard software Basic business math skills Preferred Qualifications
Hands-on experience with Zenoti or similar spa POS software systems Understanding of spa environment and massage and skincare services Experience working in a franchise model Schedule / Expected Work Hours
Must be able to work varied hours including weekends, evenings, and holidays 6-8 hour shifts Day and evening shifts available Benefits
Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values
Be reliable: Show up every day, ready to give your best. Be respectful: We care about and support each other. Be involved: Live by the Massage Heights values in everything you do. Be mindful: Treat the company’s money as if it were your own. Be honest: Always tell the whole truth, every time. Join the Team at Massage Heights
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Massage Heights is seeking an Assistant Retreat Director who reports directly to the Retreat Director. The essential duties and responsibilities are to assist the Director in ensuring exceptional guest service and team member culture and satisfaction. The ideal candidate excels in sales and is responsible, ambitious, and diligent. Our brand purpose is to Elevate the Lives of the People we Touch.
Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. Responsibilities
Assist with recruitment, hiring, training, developing and retaining employees Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales Manage team member schedules to ensure proper execution of daily operations Collaborate with the Spa Director to set individual team member and overall Retreat goals Create an environment that is passionate about providing awesome guest service Build guest loyalty by consistently following the proven operating system of Massage Heights Qualifications
Minimum 1 year of sales or retail management experience Self-starter mentality with leadership, organization, communication, and interpersonal skills Experience in training, coaching, and conflict resolution with employees Working knowledge of computers and standard software Basic business math skills Preferred Qualifications
Hands-on experience with Zenoti or similar spa POS software systems Understanding of spa environment and massage and skincare services Experience working in a franchise model Schedule / Expected Work Hours
Must be able to work varied hours including weekends, evenings, and holidays 6-8 hour shifts Day and evening shifts available Benefits
Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values
Be reliable: Show up every day, ready to give your best. Be respectful: We care about and support each other. Be involved: Live by the Massage Heights values in everything you do. Be mindful: Treat the company’s money as if it were your own. Be honest: Always tell the whole truth, every time. Join the Team at Massage Heights
#J-18808-Ljbffr