Northwestern Memorial Hospital
Patient Procedure Scheduler -EP Lab Full-time Days
Northwestern Memorial Hospital, Chicago, Illinois, United States, 60290
Overview
The salary range for this position is $21.32 - $27.71 (Hourly Rate). Placement within the salary range depends on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to delivering world-class care. You will work alongside clinical talent leading medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We value diverse perspectives and experiences to support equity and a culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support, and student loan repayment. Create the life you envision with flexible work options, a Reimbursable Well-Being Fund, and a Total Rewards package that supports physical, mental, emotional, and financial well-being. We offer volunteer opportunities in local communities and foster inclusive change through workforce-led resource groups. From discovery to delivery, help shape the future of medicine. Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year ($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay Description
The
Patient Procedure Scheduler
reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory standards. The
Patient Procedure Scheduler
is primarily responsible for scheduling surgical and pre-operative procedures and maintaining related schedules. Scheduling includes registration, verifying insurance information, obtaining pre-certifications, and instructing patients on appropriate procedures. This role may also be cross-trained as a
Patient Service Representative
or a
Patient Liaison , taking on responsibilities for check-in/out or provider templates and patient correspondence. Responsibilities
Registers and schedules patients for surgical and pre-operative procedures. Inform patients of their financial responsibilities. Provide patients with surgical and procedural information and instructions as appropriate. Obtains and/or facilitates pre-certification as required. Maintains calendars and schedules related to surgical and pre-operative procedures. Answers all incoming patient inquiries. May perform other duties as assigned. AA/EOE Qualifications
Required: High school diploma or GED equivalent. 2 years of previous healthcare experience. Experience in a customer service role. Preferred: Bachelor's degree. Previous experience with an electronic medical records system. Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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The salary range for this position is $21.32 - $27.71 (Hourly Rate). Placement within the salary range depends on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to delivering world-class care. You will work alongside clinical talent leading medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We value diverse perspectives and experiences to support equity and a culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support, and student loan repayment. Create the life you envision with flexible work options, a Reimbursable Well-Being Fund, and a Total Rewards package that supports physical, mental, emotional, and financial well-being. We offer volunteer opportunities in local communities and foster inclusive change through workforce-led resource groups. From discovery to delivery, help shape the future of medicine. Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year ($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay Description
The
Patient Procedure Scheduler
reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory standards. The
Patient Procedure Scheduler
is primarily responsible for scheduling surgical and pre-operative procedures and maintaining related schedules. Scheduling includes registration, verifying insurance information, obtaining pre-certifications, and instructing patients on appropriate procedures. This role may also be cross-trained as a
Patient Service Representative
or a
Patient Liaison , taking on responsibilities for check-in/out or provider templates and patient correspondence. Responsibilities
Registers and schedules patients for surgical and pre-operative procedures. Inform patients of their financial responsibilities. Provide patients with surgical and procedural information and instructions as appropriate. Obtains and/or facilitates pre-certification as required. Maintains calendars and schedules related to surgical and pre-operative procedures. Answers all incoming patient inquiries. May perform other duties as assigned. AA/EOE Qualifications
Required: High school diploma or GED equivalent. 2 years of previous healthcare experience. Experience in a customer service role. Preferred: Bachelor's degree. Previous experience with an electronic medical records system. Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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