Sam's Club
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(USA) Member Specialist
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$17.00/hr - $24.00/hr Overview
Primary location: 2150 Covington Pike, Memphis, TN 38128-6907, United States of America. Employment type: Part-time. Job function: Management and Manufacturing. Industries: Retail. What you’ll do
Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise. Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sam's Club products and services, guiding members on self-service technology, processing member purchases, and assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Assists with securing and safeguarding Sam's Club assets by observing and reporting potential criminal activity, maintaining paperwork logs and required documentation, executing emergency response procedures, and ensuring compliance with security and safety practices. Assists with training of Member Frontline Service associates on company processes, teaching new technology and tool functionality, delivering program rollout training, and providing continuous learning opportunities. Complies with company policies and standards of ethics and integrity by applying related action plans using the Open Door Policy and executing business processes and practices. Completes work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and partners; prioritizing tasks; meeting deadlines; communicating progress; and identifying improvement opportunities. Fosters a respectful, inclusive environment that embraces differences, supports belonging, and helps associates thrive and perform. Works as a team, communicates with impact and positivity, and helps strengthen the team by developing others and recognizing contributions. Acts with integrity by upholding high standards of ethics and compliance and modeling Walmart values. Delivers results for customers and members by putting the customer first and making informed decisions that balance short- and long-term priorities. Strives for excellence by staying curious, taking calculated risks, and supporting change through continuous improvement. Benefits and compensation
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Eligibility and amount depend on job classification and length of employment; see One.Walmart for details. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and adoption/surrogacy expense reimbursement. Live Better U is a company-paid education benefit program for associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees. Tuition, books, and fees are covered by Walmart. Eligibility applies and benefits may change. For information, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $17.00 to $24.00. Premium compensation may be paid in certain circumstances, including schedule, facility, season, or specific work performed. Additional premiums may apply if criteria are met. Minimum and Preferred Qualifications
Minimum Qualifications:
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications:
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Typical qualifications include customer service and retail experience, including operating front-end equipment and working with mobile retail applications. Legal and location notes
Primary location: Memphis, TN. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job, applicable to all employees. Seniority level
Entry level Employment type
Part-time Job function
Management and Manufacturing Industries
Retail We’re unlocking community knowledge in a new way. This description includes the role details as posted; it does not imply any guarantees of employment or future opportunities.
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(USA) Member Specialist
role at
Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$17.00/hr - $24.00/hr Overview
Primary location: 2150 Covington Pike, Memphis, TN 38128-6907, United States of America. Employment type: Part-time. Job function: Management and Manufacturing. Industries: Retail. What you’ll do
Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise. Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sam's Club products and services, guiding members on self-service technology, processing member purchases, and assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Assists with securing and safeguarding Sam's Club assets by observing and reporting potential criminal activity, maintaining paperwork logs and required documentation, executing emergency response procedures, and ensuring compliance with security and safety practices. Assists with training of Member Frontline Service associates on company processes, teaching new technology and tool functionality, delivering program rollout training, and providing continuous learning opportunities. Complies with company policies and standards of ethics and integrity by applying related action plans using the Open Door Policy and executing business processes and practices. Completes work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and partners; prioritizing tasks; meeting deadlines; communicating progress; and identifying improvement opportunities. Fosters a respectful, inclusive environment that embraces differences, supports belonging, and helps associates thrive and perform. Works as a team, communicates with impact and positivity, and helps strengthen the team by developing others and recognizing contributions. Acts with integrity by upholding high standards of ethics and compliance and modeling Walmart values. Delivers results for customers and members by putting the customer first and making informed decisions that balance short- and long-term priorities. Strives for excellence by staying curious, taking calculated risks, and supporting change through continuous improvement. Benefits and compensation
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays, or other purposes. Eligibility and amount depend on job classification and length of employment; see One.Walmart for details. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and adoption/surrogacy expense reimbursement. Live Better U is a company-paid education benefit program for associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees. Tuition, books, and fees are covered by Walmart. Eligibility applies and benefits may change. For information, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $17.00 to $24.00. Premium compensation may be paid in certain circumstances, including schedule, facility, season, or specific work performed. Additional premiums may apply if criteria are met. Minimum and Preferred Qualifications
Minimum Qualifications:
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications:
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Typical qualifications include customer service and retail experience, including operating front-end equipment and working with mobile retail applications. Legal and location notes
Primary location: Memphis, TN. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job, applicable to all employees. Seniority level
Entry level Employment type
Part-time Job function
Management and Manufacturing Industries
Retail We’re unlocking community knowledge in a new way. This description includes the role details as posted; it does not imply any guarantees of employment or future opportunities.
#J-18808-Ljbffr