Northwestern Memorial Hospital
Operations Coordinator Nurse- Oncology, Full Time Days
Northwestern Memorial Hospital, Chicago, Illinois, United States, 60290
Overview
Operations Coordinator Nurse – Oncology, Full Time Days. Join Northwestern Memorial Hospital in the Operations Coordinator Nurse – Oncology role. Salary range: $38.50 - $61.60 per hour. Placement within the range depends on relevant work experience and internal equity. For union-represented positions, placement follows the collective bargaining agreement. Northwestern Medicine offers comprehensive benefits supporting physical, emotional, and financial well-being. Details are available in the Benefits section. Northwestern Medicine is committed to equity, diversity, and a culture of service. From discovery to delivery, help shape the future of medicine. Responsibilities
Supervise and direct the office’s front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee day-to-day office operations within budget guidelines. Assist with managing providers’ schedules and optimize patient care hours to enhance productivity. Schedule staff and allocate resources to maximize patient access, provider productivity, and staff efficiency. Conduct cash management duties, including co-pays, patient balances, in-house cash, and bank deposits. Ensure service excellence and perform service recovery as needed. Manage office and medical-surgical supplies within budget. Ensure accuracy of data collection and data entry by site staff and facilitate information flow to central offices. Conduct regular office staff meetings and participate in manager/supervisor meetings. Maintain patient dignity and confidentiality at all times. Review and approve automated time reports for accuracy and develop tools to support staff. Provide input into staff performance reviews and offer one-to-one coaching and mentoring. Plan, execute, and resolve routine technical needs of the practice (phone, devices, PCs, etc.). Monitor daily transaction activity to ensure compliance with procedures and resolve complex or critical situations involving patients, staff, and customers with manager guidance as needed. Schedule staff and resources to maximize patient access, productivity, cost savings, and operational efficiency. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. Qualifications
Required: Bachelor’s degree or equivalent work experience Minimum of three years of work experience in a medical or related business Understanding of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid Solid understanding of patient flow in a medical office Leadership experience Working knowledge of medical software, Word and Excel Experience managing daily cash activity and reconciling income reports with daily payments Current license as Registered Nurse in the state of practice CPR certification Preferred: Bachelor’s degree Knowledge of coding Supervisory experience Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year ($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual salary increase and incentive bonus Paid time off and holiday pay Equal Opportunity
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. A background check may be conducted if a job offer is made. Employment details
Employment type: Full-time Job function: Management Industries: Hospitals and Health Care Note: This description reflects responsibilities and requirements of the role; content may be updated over time.
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Operations Coordinator Nurse – Oncology, Full Time Days. Join Northwestern Memorial Hospital in the Operations Coordinator Nurse – Oncology role. Salary range: $38.50 - $61.60 per hour. Placement within the range depends on relevant work experience and internal equity. For union-represented positions, placement follows the collective bargaining agreement. Northwestern Medicine offers comprehensive benefits supporting physical, emotional, and financial well-being. Details are available in the Benefits section. Northwestern Medicine is committed to equity, diversity, and a culture of service. From discovery to delivery, help shape the future of medicine. Responsibilities
Supervise and direct the office’s front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee day-to-day office operations within budget guidelines. Assist with managing providers’ schedules and optimize patient care hours to enhance productivity. Schedule staff and allocate resources to maximize patient access, provider productivity, and staff efficiency. Conduct cash management duties, including co-pays, patient balances, in-house cash, and bank deposits. Ensure service excellence and perform service recovery as needed. Manage office and medical-surgical supplies within budget. Ensure accuracy of data collection and data entry by site staff and facilitate information flow to central offices. Conduct regular office staff meetings and participate in manager/supervisor meetings. Maintain patient dignity and confidentiality at all times. Review and approve automated time reports for accuracy and develop tools to support staff. Provide input into staff performance reviews and offer one-to-one coaching and mentoring. Plan, execute, and resolve routine technical needs of the practice (phone, devices, PCs, etc.). Monitor daily transaction activity to ensure compliance with procedures and resolve complex or critical situations involving patients, staff, and customers with manager guidance as needed. Schedule staff and resources to maximize patient access, productivity, cost savings, and operational efficiency. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. Qualifications
Required: Bachelor’s degree or equivalent work experience Minimum of three years of work experience in a medical or related business Understanding of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid Solid understanding of patient flow in a medical office Leadership experience Working knowledge of medical software, Word and Excel Experience managing daily cash activity and reconciling income reports with daily payments Current license as Registered Nurse in the state of practice CPR certification Preferred: Bachelor’s degree Knowledge of coding Supervisory experience Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year ($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual salary increase and incentive bonus Paid time off and holiday pay Equal Opportunity
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. A background check may be conducted if a job offer is made. Employment details
Employment type: Full-time Job function: Management Industries: Hospitals and Health Care Note: This description reflects responsibilities and requirements of the role; content may be updated over time.
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