Stryker
Associate Mako Product Specialist - Portland, OR
Stryker, Portland, Oregon, United States, 97204
Overview
Associate Mako Product Specialist - Portland, OR. This role helps improve orthopedic surgeries and supports surgeons in using Stryker’s Mako robotic-arm assisted surgery. You will deliver exceptional service while prioritizing customer needs in a fast-paced clinical environment, think critically, and provide strategic solutions to enhance outcomes and drive trust in every interaction. What You Will Do
Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision. Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning. Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation. Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies. Maintain and control locally consigned equipment, instruments, implant, and disposables inventories. Build foundational relationships with customers through active participation in account management and support. Provide prompt and accurate complaint reports in compliance with quality system requirements. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. Assist in product demonstrations and lab logistics. Solve product problems for customers promptly and efficiently. What You Need
Required:
4-year degree or equivalent Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management). Preferred:
1 year relevant work experience Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc. Extracurricular involvement (community service, leadership organizations, athletic teams, etc.). Additional Information
This position requires handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with OSHA regulations, Stryker provides a safe working environment. Ability to lift, push, pull and carry up to 50 lbs. Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects. Must have a valid driver’s license. Fluency in written and spoken English required. Benefits and Compensation
Health benefits include medical and prescription drug insurance, dental, vision, and other coverage. Financial benefits include HSA, FSAs, 401(k), ESPP, life and AD&D, and short-term disability. Stryker offers products and services in MedSurg, Neurotechnology, Orthopaedics and Spine to improve patient outcomes. Vaccination requirements may apply for some roles depending on customer requirements.
#J-18808-Ljbffr
Associate Mako Product Specialist - Portland, OR. This role helps improve orthopedic surgeries and supports surgeons in using Stryker’s Mako robotic-arm assisted surgery. You will deliver exceptional service while prioritizing customer needs in a fast-paced clinical environment, think critically, and provide strategic solutions to enhance outcomes and drive trust in every interaction. What You Will Do
Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision. Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning. Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation. Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies. Maintain and control locally consigned equipment, instruments, implant, and disposables inventories. Build foundational relationships with customers through active participation in account management and support. Provide prompt and accurate complaint reports in compliance with quality system requirements. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. Assist in product demonstrations and lab logistics. Solve product problems for customers promptly and efficiently. What You Need
Required:
4-year degree or equivalent Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management). Preferred:
1 year relevant work experience Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc. Extracurricular involvement (community service, leadership organizations, athletic teams, etc.). Additional Information
This position requires handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with OSHA regulations, Stryker provides a safe working environment. Ability to lift, push, pull and carry up to 50 lbs. Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects. Must have a valid driver’s license. Fluency in written and spoken English required. Benefits and Compensation
Health benefits include medical and prescription drug insurance, dental, vision, and other coverage. Financial benefits include HSA, FSAs, 401(k), ESPP, life and AD&D, and short-term disability. Stryker offers products and services in MedSurg, Neurotechnology, Orthopaedics and Spine to improve patient outcomes. Vaccination requirements may apply for some roles depending on customer requirements.
#J-18808-Ljbffr