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TRUST RECRUIT PTE. LTD.

Urgent! IT Executive (End-user support)

TRUST RECRUIT PTE. LTD., West Islip, New York, United States

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Highlights

Permanent job opportunity

5 days work week, normal office working hour

Great remuneration & benefits

Great career progression

Location: West

Key Responsibilities

Respond to technical issues via phone, email, ticketing systems, or in person

Manage and prioritize incident tickets

Diagnose and resolve hardware, software, and network issues

Install, configure, and upgrade computer hardware and software

Set up workstations for new employee onboard

Server and network administration including firewalls and network switches

Ensure completion of backup jobs

Assist with VPN setup and connectivity issues

Maintain proper inventory of all company hardware and software

Document IT processes and user guides

Raise IT Procurement Request and Goods Receive Note in SAP

Escalate unresolved issues to higher-level support

Provide any other IT support as may be required

Be involved in IT projects

Requirements

Min. Dip in Information Technology

Familiar with Microsoft Windows Server and Virtual Machines (VM)

Familiar with IT hardware installation and troubleshooting

Good knowledge and problem-solving skills

Passion for Cybersecurity

Knowledge in basic server administration and basic networking in TCP/IP, LAN and WAN

Self-motivated and resourceful with a can-do attitude

Have a strong customer service and interpersonal skills

A team player and able to work independently

How to Apply Interested applicants, please email to

dicksern@trustrecruit.com.sg

with your latest resume in

MS WORD

format and include the following information:

Last drawn salary

Expected salary

Notice period

Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note:

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

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