NYC Department of Health and Mental Hygiene
Senior Case Manager
NYC Department of Health and Mental Hygiene, All Saints Village, Missouri, United States
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Senior Case Manager
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NYC Department of Health and Mental Hygiene The New York City Department of Health and Mental Hygiene’s Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. Division/Program Summary The Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. Position Summary The Senior Case Manager will work with a team to analyze neighborhood rat conditions and specific areas with chronic rat issues. The Senior Case Manager will serve as a team leader for multiple neighborhoods and will work with the Senior Exterminator to ensure that comprehensive follow-up for each neighborhood is completed. Job Duties And Responsibilities
Train and Supervise Public Health Sanitarians on new procedures and job skills. Create indexing zones and routes and assign work to inspection staff. Review and approve inspectional reports submitted by inspection staff. Conduct quality assurance inspections to evaluate work performance of inspection staff. Assist inspectors on troubleshooting issues on tablets and system software. Respond via written reports and documentation to complaints from Community Boards, Legislators, and City Council Officials. Develop written reports summarizing work completed in the high rat burden areas. Attend Community Board and community meetings in assigned areas and report on activities. Coordinate follow-up in assigned areas with the Senior Exterminating/Stoppage team. Organize and lead walk through and Rat Academies in the assigned areas. Coordinate follow-up with other City Agencies as needed. Why You Should Work For Us
Benefits: City employees are entitled to unmatched benefits such as a premium-free health insurance plan, a public sector defined benefit pension plan, and a tax-deferred savings program. Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549. Minimum Qualifications
A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and/or biological sciences. An associate degree from an accredited college, with 15 semester credits in the physical and/or biological sciences, and 4 years of satisfactory full-time experience. Education and/or experience equivalent to the above. Preferred Skills
Excellent written and oral communications skills. Experience using database systems and Microsoft office. Be Flexible, adaptable, customer-focused, and goal-oriented with a commitment to high standards of excellence. This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. New York City residency is generally required within 90 days of appointment. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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Senior Case Manager
role at
NYC Department of Health and Mental Hygiene The New York City Department of Health and Mental Hygiene’s Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. Division/Program Summary The Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. Position Summary The Senior Case Manager will work with a team to analyze neighborhood rat conditions and specific areas with chronic rat issues. The Senior Case Manager will serve as a team leader for multiple neighborhoods and will work with the Senior Exterminator to ensure that comprehensive follow-up for each neighborhood is completed. Job Duties And Responsibilities
Train and Supervise Public Health Sanitarians on new procedures and job skills. Create indexing zones and routes and assign work to inspection staff. Review and approve inspectional reports submitted by inspection staff. Conduct quality assurance inspections to evaluate work performance of inspection staff. Assist inspectors on troubleshooting issues on tablets and system software. Respond via written reports and documentation to complaints from Community Boards, Legislators, and City Council Officials. Develop written reports summarizing work completed in the high rat burden areas. Attend Community Board and community meetings in assigned areas and report on activities. Coordinate follow-up in assigned areas with the Senior Exterminating/Stoppage team. Organize and lead walk through and Rat Academies in the assigned areas. Coordinate follow-up with other City Agencies as needed. Why You Should Work For Us
Benefits: City employees are entitled to unmatched benefits such as a premium-free health insurance plan, a public sector defined benefit pension plan, and a tax-deferred savings program. Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549. Minimum Qualifications
A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and/or biological sciences. An associate degree from an accredited college, with 15 semester credits in the physical and/or biological sciences, and 4 years of satisfactory full-time experience. Education and/or experience equivalent to the above. Preferred Skills
Excellent written and oral communications skills. Experience using database systems and Microsoft office. Be Flexible, adaptable, customer-focused, and goal-oriented with a commitment to high standards of excellence. This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. New York City residency is generally required within 90 days of appointment. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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