Quality Certain Inc
Customer Service Representative
Quality Certain Inc, San Diego, California, United States, 92189
Overview
A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company’s offerings. A Customer Service Representative’s primary duty is to deliver great customer service. Responsibilities
Providing introductory information, such as a product manual explanation, to prospective and new customers Handling customer complaints and troubleshooting issues with products or services Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received Company info
Quality Certain Inc
#J-18808-Ljbffr
A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company’s offerings. A Customer Service Representative’s primary duty is to deliver great customer service. Responsibilities
Providing introductory information, such as a product manual explanation, to prospective and new customers Handling customer complaints and troubleshooting issues with products or services Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received Company info
Quality Certain Inc
#J-18808-Ljbffr