Infor
Overview
Infor is looking for a Quality, Regulatory & Audit Specialist who will be responsible for performing a wide variety of compliance activities for Infor teams that develop, sell and support software products. The Quality, Regulatory & Audit team owns the Infor QMS (Quality Management System) and collaborates with all Infor departments. Our goal is to develop SOPs that meet our customers’ needs as well as our own regulatory requirements. Most compliance topics are related to ISO 27001, ISO 9001, FDA 21 CFR Part 11, ISO 42001 and NIS2, but will also support customers with requirements for TISAX, CMMC, HIPAA, PCI, SOX and other regulations as needed. Responsibilities
Work with teams to create and improve policies, procedures and templates following a strict document control system. Perform internal audits of software development teams and other departments (such as IT, SaaS, HR and customer support) against ISO 9001, against our SSDLC policy and ISO 27001. Manage audit projects, documentation, stakeholder communication, follow-ups. Build relationships with internal customers (Sales, Security, Development) to anticipate needs and understand risks. Support 2nd party (customer) audits of Infor by completing due diligence questionnaires and hosting virtual or on-site audits. Participate in 3rd party audits of Infor. These could relate to ISO 27001, ISO 42001, TISAX, HIPAA, PCI and SSAE 18. Participate, and contribute, in corporate risk assessments primarily for ISO 27001 and conduct gap analysis for compliance with new regulations against the ISO 27001 framework. Basic Qualifications
Control framework knowledge and documentation skills. A background in SaaS, software development, or IT systems. Prior experience with both internal and external audits. Prior experience conducting corporate risk assessments. Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications
Experience working in a regulated environment and/or with regulated customers. Project management skills. Bachelor of Science in Engineering, Computer Science or Associate degree. ISO 9001/13485/27001 auditor training. Knowledge of one or more of the following: GAMP 5, FDA 21 CFR Part 11/ EU Annex 11, Software Validation, ISO 9001, ISO 13485, ISO 27001, ISO 42001, CMMC, HIPAA. Experience in customer interactions, sales support and/or coaching. About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values
Infor is committed to Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Infor values diversity to reflect our markets, customers, partners, and communities we serve now and in the future. We maintain a culture based on PBM to foster innovation, growth, and long-term value for clients and employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance during the application or selection process, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage. References For more information about Infor privacy, please review the privacy policy.
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Infor is looking for a Quality, Regulatory & Audit Specialist who will be responsible for performing a wide variety of compliance activities for Infor teams that develop, sell and support software products. The Quality, Regulatory & Audit team owns the Infor QMS (Quality Management System) and collaborates with all Infor departments. Our goal is to develop SOPs that meet our customers’ needs as well as our own regulatory requirements. Most compliance topics are related to ISO 27001, ISO 9001, FDA 21 CFR Part 11, ISO 42001 and NIS2, but will also support customers with requirements for TISAX, CMMC, HIPAA, PCI, SOX and other regulations as needed. Responsibilities
Work with teams to create and improve policies, procedures and templates following a strict document control system. Perform internal audits of software development teams and other departments (such as IT, SaaS, HR and customer support) against ISO 9001, against our SSDLC policy and ISO 27001. Manage audit projects, documentation, stakeholder communication, follow-ups. Build relationships with internal customers (Sales, Security, Development) to anticipate needs and understand risks. Support 2nd party (customer) audits of Infor by completing due diligence questionnaires and hosting virtual or on-site audits. Participate in 3rd party audits of Infor. These could relate to ISO 27001, ISO 42001, TISAX, HIPAA, PCI and SSAE 18. Participate, and contribute, in corporate risk assessments primarily for ISO 27001 and conduct gap analysis for compliance with new regulations against the ISO 27001 framework. Basic Qualifications
Control framework knowledge and documentation skills. A background in SaaS, software development, or IT systems. Prior experience with both internal and external audits. Prior experience conducting corporate risk assessments. Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications
Experience working in a regulated environment and/or with regulated customers. Project management skills. Bachelor of Science in Engineering, Computer Science or Associate degree. ISO 9001/13485/27001 auditor training. Knowledge of one or more of the following: GAMP 5, FDA 21 CFR Part 11/ EU Annex 11, Software Validation, ISO 9001, ISO 13485, ISO 27001, ISO 42001, CMMC, HIPAA. Experience in customer interactions, sales support and/or coaching. About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values
Infor is committed to Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Infor values diversity to reflect our markets, customers, partners, and communities we serve now and in the future. We maintain a culture based on PBM to foster innovation, growth, and long-term value for clients and employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance during the application or selection process, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage. References For more information about Infor privacy, please review the privacy policy.
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