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Pelvic Rehabilitation Medicine

Medical Assistant

Pelvic Rehabilitation Medicine, Chicago, Illinois, United States, 60290

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Medical Assistant

at Pelvic Rehabilitation Medicine

Why This Role Matters Support clinical procedures, manage front desk tasks, and ensure a smooth patient experience. If you share our mission to decrease the time patients suffer from pelvic pain and value empathy, patient‑centered innovation, and holistic care, we encourage you to apply.

How You'll Contribute

Greet and check in patients; manage front desk and patient flow throughout the day

Prepare exam rooms and assist physicians with procedures, including ultrasound‑guided treatments

Record vitals, update medical histories, and accurately document in the EMR

Schedule appointments and coordinate follow‑up care

Collect payments at time of service and deliver financial packets as instructed by Treatment Plan Coordinators or the financial team

Verify insurance eligibility and ensure all paperwork is properly completed

Maintain clinical and front office supplies; ensure all rooms are clean and well‑stocked

Comply with HIPAA, OSHA, and all internal protocols

Handle confidential patient information with professionalism and discretion

Support internal coordination between clinical and administrative teams

Participate in team trainings and ongoing process improvement initiatives

Other duties as assigned by the department lead/manager

Perks & Benefits Health, Vision, Dental, Paid Holidays and PTO, FSA, 401k, Competitive Compensation with $4,000 Bonus Potential

Who We Are Founded in 2017 by Dr. Allyson Shrikhande and Dr. Gautam Shrikhande, PRM is a physician‑led healthcare company dedicated to transforming care for patients suffering from persistent pelvic pain—a condition that affects 15% of women and 10% of men, yet remains widely misunderstood and untreated. With a team united by purpose and compassion, PRM has grown to 14 locations across 10 states, treating over 15,000 patients annually.

Requirements

Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)

High School Diploma or GED or Associate degree

Proven working experience as a medical assistant

Knowledge of medical office management systems and procedures

Knowledge of medical terminology

Excellent time management skills and ability to multi‑task and prioritize work

Social perceptiveness and service oriented

Able to safely lift up to 50 pounds and trained to assist with patient transfers and support

Able to stand or sit for long durations of time

Strong computer skills with EMRs, Microsoft Office, Teams, and Outlook

Excellent written and verbal communication skills

Strong organizational and planning skills

Salary: $22 – $23 per hour. Full‑time. Entry level.

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