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Motion Recruitment

Field Service Technician

Motion Recruitment, Atlanta, Georgia, United States, 30383

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Overview

Our client is looking for a Field Service Technician for a 2-month contract in Atlanta, GA 30301. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Contract Duration: 2 months. Responsibilities

Drive to client sites and provide general IT support to multiple customers (retailers, banks, etc.). Run break-fix and IMAC calls, and support clients; the level of support will vary depending on the customer, but may include printers, laptops, servers, network devices, and other technology. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, POS devices, and printers. Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed. Maintain good customer focus, meeting deadlines and service level agreements (SLAs). Qualifications

2-5 years hardware repair hands-on experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system. Hardware installation/configuration and Network cabling (install/pull) experience. Lexmark certifications and experience. Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo. Previous Field Service and/or Desktop, POS, printer Break/Fix experience. Excellent technical troubleshooting and customer service skills. Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly). Active driver\'s license. CompTIA A+ Posted By: Kenny Edgerton

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