Tokai Rika Group
Overview
The Tokai Rika Group, a Japanese Tier 1 Automotive Supplier, is looking for a Quality Engineer that is ready to learn. Apply solid knowledge of problem solving techniques and root cause analysis to resolve moderately complex issues. Familiar with a variety of problem solving/quality tools, and act as point of contact for all customers. This opening provides an opportunity to contribute to quality improvements and warranty analysis.
Responsibilities
Be the single point of contact for warranty tracking and continuous improvement activity.
Analyze field concerns, identify problems from collected data, and initiate and report problem resolution actions internally and to customers.
Establish and maintain a warranty system that meets the needs of the company and customers, including procedures for analysis of field returns, databases, reporting methods and problem solving procedures.
Analyze warranty data using available sources, including teardown of product returns from customer warranty data information systems; interface with customer engineering and assembly plants as required.
Provide regular summary reporting of warranty issues and corrective action status at frequencies required by customers, as well as internal management reports.
Prioritize, initiate and track corrective actions based on field concern data, engaging various functional groups within the company and with customers as appropriate.
Ensure company participation in returned parts reviews at customer facilities.
Requirements
Bachelor’s degree in Quality Assurance, Math or Engineering related field.
1-3 years of experience in quality engineering.
Effective oral and written communication skills.
Ability to interact positively with people of diverse cultural backgrounds.
Experience in creating macros in MS Excel.
Excellent critical thinking, problem solving and decision-making skills.
About the Company TRAM, Inc. is a Japanese-owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500 people at five locations. We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).
TRAM, Inc. is an Equal Opportunity Employer. For additional information about our companies, please see our web site at: tokai-rika.co.jp/en/
This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!
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Responsibilities
Be the single point of contact for warranty tracking and continuous improvement activity.
Analyze field concerns, identify problems from collected data, and initiate and report problem resolution actions internally and to customers.
Establish and maintain a warranty system that meets the needs of the company and customers, including procedures for analysis of field returns, databases, reporting methods and problem solving procedures.
Analyze warranty data using available sources, including teardown of product returns from customer warranty data information systems; interface with customer engineering and assembly plants as required.
Provide regular summary reporting of warranty issues and corrective action status at frequencies required by customers, as well as internal management reports.
Prioritize, initiate and track corrective actions based on field concern data, engaging various functional groups within the company and with customers as appropriate.
Ensure company participation in returned parts reviews at customer facilities.
Requirements
Bachelor’s degree in Quality Assurance, Math or Engineering related field.
1-3 years of experience in quality engineering.
Effective oral and written communication skills.
Ability to interact positively with people of diverse cultural backgrounds.
Experience in creating macros in MS Excel.
Excellent critical thinking, problem solving and decision-making skills.
About the Company TRAM, Inc. is a Japanese-owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500 people at five locations. We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).
TRAM, Inc. is an Equal Opportunity Employer. For additional information about our companies, please see our web site at: tokai-rika.co.jp/en/
This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!
#J-18808-Ljbffr