Living Classrooms Foundation
Project Serve Sr. Case Manager
Living Classrooms Foundation, Baltimore, Maryland, United States, 21276
Overview
Title:
Senior Case Manager Department(s): Workforce Development Reports to: Director, Project SERVE Living Classrooms Foundation strengthens communities and inspires young people to reach their full potential through hands-on education and job training, utilizing urban, natural, and maritime resources as "living classrooms." The Workforce Development Department includes the Broadway Overlook Community Center, which houses the Adult Resource Center and Project SERVE. Project SERVE is a 4-month job training program that teaches marketable skills in construction, general carpentry, solid waste removal, and landscaping, while participants revitalize Baltimore neighborhoods and work with career coaches to find sustainable living-wage employment. The program aims to train and place participants, including returning citizens, in employment while providing support services. It also supports neighborhood cleanliness and safety by reducing environmental hazards. Project SERVE offers a full continuum of support services, beginning prior to release from incarceration and continuing through a 12-month after-care component with regular contact with career coaches. The Senior Case Manager is responsible for supervising career coaches at the Broadway Overlook Community Center, ensuring participants receive guidance in goal-setting and planning for achievement, and assisting with employment processes, job retention services, and building relationships with participants and potential employers. The Senior Case Manager reports to the Director of Workforce Development. Responsibilities
Guide members in setting career, educational, and life goals; and in creating plans to achieve these goals. Implement a policy clearly defining the requirements for a member to continue receiving career development support. Prepare members for an organized job search, including obtaining IDs, addressing background issues, creating resumes and reference letters, and using time management tools. Assist members in selecting and securing better employment. Prepare members for successful job interviews. Provide job retention services to address issues before they lead to separation from employment. Focus on long-term career paths and set a specific time frame for each job. Encourage participation in educational programs, particularly for those lacking a high school diploma. Coordinate the overall activities of the case management staff. Data Entry
Maintain daily records documenting services provided to members, employers, and other supporting agencies. Maintain and improve the data tracking system design. Track all program participants for one year, including case notes and employment retention data. Program Partnerships
Work with committed employers to understand and meet their human resources and business needs. Develop new employer relationships to increase career opportunities for participants. Develop and maintain relationships with outside agencies to provide support services. Facilitate and maintain relationships with partners and referral agencies. Administrative
Manage the case management department, including regular performance evaluations, goal setting, actions, and file audits. Interpret grant performance goals into service plan outcomes. Administer assessments related to program eligibility and identify risk factors affecting participant success. Train and supervise staff. Facilitate the intake of new members. Assist Living Classrooms Foundation Development with drafting proposals and submitting RFPs. Prepare and submit reports for funding connected to member development and case management. Monitor services for quality assurance. General Skills and Duties
Willingness to work as a team to meet Project SERVE’s mission, objectives, and yearly goals. Commitment to honesty and integrity in the performance of all duties. Qualifications
Master’s Degree in Social Work (MSW) preferred Bachelor’s Degree in Social Work (BSW), Psychology, Counseling, Criminal Justice, or related social/behavioral science field Bilingual – a plus Ability to work effectively with people of diverse educational and cultural backgrounds, including justice-involved individuals and public officials Two to three years’ experience in delivering case management services Expertise in identifying local labor market data and translating it to participants Knowledge and experience working with the criminal justice system Excellent verbal and written communication skills Computer literacy, including basic software, Internet, email, social media, and other communication tools Driven to attain measurable results Ability to foster a cooperative work environment Ability to establish and maintain effective working relationships Disclaimer
The above statements describe the general nature and level of work and are not exhaustive. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement
Living Classrooms Foundation is An Equal Opportunity Employer Additional
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Title:
Senior Case Manager Department(s): Workforce Development Reports to: Director, Project SERVE Living Classrooms Foundation strengthens communities and inspires young people to reach their full potential through hands-on education and job training, utilizing urban, natural, and maritime resources as "living classrooms." The Workforce Development Department includes the Broadway Overlook Community Center, which houses the Adult Resource Center and Project SERVE. Project SERVE is a 4-month job training program that teaches marketable skills in construction, general carpentry, solid waste removal, and landscaping, while participants revitalize Baltimore neighborhoods and work with career coaches to find sustainable living-wage employment. The program aims to train and place participants, including returning citizens, in employment while providing support services. It also supports neighborhood cleanliness and safety by reducing environmental hazards. Project SERVE offers a full continuum of support services, beginning prior to release from incarceration and continuing through a 12-month after-care component with regular contact with career coaches. The Senior Case Manager is responsible for supervising career coaches at the Broadway Overlook Community Center, ensuring participants receive guidance in goal-setting and planning for achievement, and assisting with employment processes, job retention services, and building relationships with participants and potential employers. The Senior Case Manager reports to the Director of Workforce Development. Responsibilities
Guide members in setting career, educational, and life goals; and in creating plans to achieve these goals. Implement a policy clearly defining the requirements for a member to continue receiving career development support. Prepare members for an organized job search, including obtaining IDs, addressing background issues, creating resumes and reference letters, and using time management tools. Assist members in selecting and securing better employment. Prepare members for successful job interviews. Provide job retention services to address issues before they lead to separation from employment. Focus on long-term career paths and set a specific time frame for each job. Encourage participation in educational programs, particularly for those lacking a high school diploma. Coordinate the overall activities of the case management staff. Data Entry
Maintain daily records documenting services provided to members, employers, and other supporting agencies. Maintain and improve the data tracking system design. Track all program participants for one year, including case notes and employment retention data. Program Partnerships
Work with committed employers to understand and meet their human resources and business needs. Develop new employer relationships to increase career opportunities for participants. Develop and maintain relationships with outside agencies to provide support services. Facilitate and maintain relationships with partners and referral agencies. Administrative
Manage the case management department, including regular performance evaluations, goal setting, actions, and file audits. Interpret grant performance goals into service plan outcomes. Administer assessments related to program eligibility and identify risk factors affecting participant success. Train and supervise staff. Facilitate the intake of new members. Assist Living Classrooms Foundation Development with drafting proposals and submitting RFPs. Prepare and submit reports for funding connected to member development and case management. Monitor services for quality assurance. General Skills and Duties
Willingness to work as a team to meet Project SERVE’s mission, objectives, and yearly goals. Commitment to honesty and integrity in the performance of all duties. Qualifications
Master’s Degree in Social Work (MSW) preferred Bachelor’s Degree in Social Work (BSW), Psychology, Counseling, Criminal Justice, or related social/behavioral science field Bilingual – a plus Ability to work effectively with people of diverse educational and cultural backgrounds, including justice-involved individuals and public officials Two to three years’ experience in delivering case management services Expertise in identifying local labor market data and translating it to participants Knowledge and experience working with the criminal justice system Excellent verbal and written communication skills Computer literacy, including basic software, Internet, email, social media, and other communication tools Driven to attain measurable results Ability to foster a cooperative work environment Ability to establish and maintain effective working relationships Disclaimer
The above statements describe the general nature and level of work and are not exhaustive. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement
Living Classrooms Foundation is An Equal Opportunity Employer Additional
Referrals increase your chances of interviewing at Living Classrooms Foundation. Get notified about new Senior Case Manager jobs in Baltimore, MD.
#J-18808-Ljbffr