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Tasting Room Expo

Tasting Room Manager

Tasting Room Expo, California, Missouri, United States, 65018

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Overview Build your career at Riboli Family Wines! Riboli Family Wines is one of the fastest-growing wine manufacturers in the U.S. and has received the designation of American Winery of the Year from Wine Enthusiast Magazine. We are a family-owned business, four generations deep, with 100+ years of producing high quality wines. Our company’s leading wine brands include Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41.

Summary The Tasting Room Manager oversees the daily operations of our San Antonio Winery tasting room in Paso Robles, ensuring exceptional guest experiences, a high-performing team, and efficient, profitable operations. This role requires a hands-on, service-oriented leader who embodies our core hospitality values and shares a deep passion for wine, food, and customer service.

Responsibilities

Lead all aspects of restaurant management operations

Deliver an educational wine tasting experience maximizing customer satisfaction

Respond efficiently and accurately to all restaurant customer issues

Enliven our core hospitality values from warm welcome through fond farewell

Maintain restaurant revenue, profitability, and quality goals

A successful candidate will lead by example, and uplift staff in our fast-paced environment

Assist as needed with food prep and ensure compliance with health and safety regulations

Handle high-stress situations calmly and with good judgment to please customers and keep staff focused on daily goals

Manage Restaurant’s good image and suggest ways to protect and improve it

Promote our brand in the community through word-of-mouth and special events

Requirements

High School Diploma or GED

Bachelor's degree in Hospitality, Business Administration, or Culinary Arts preferred

Proven track record of success in Restaurant Hospitality or similar role

Proven customer service experience as a leader

A passion for sharing wine knowledge to inspire staff and customers about our products

Familiarity with restaurant management software like Micros POS

Strong leadership, motivational and people skills

Ability to remain composed and professional in dynamic environments

Available to work flexible schedule: including days, nights, weekends, holidays

Food and beverage (F&B) knowledge: ability to recall menu ingredients and preparations to educate staff and guests

Food Safety certification (e.g., ServSafe) is a plus

Pay Range $70,000 - $80,000 USD

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