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Evergreen Health

Patient Registrar

Evergreen Health, Redmond, Washington, United States, 98052

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Wage Range: $22.78 - $34.96 per hour

Locations Monroe, WA, Kirkland, WA, Redmond, WA

Bonus Up to $3,000 for those new to EvergreenHealth, pro-rated by FTE.

Job Summary Represent EvergreenHealth as welcoming officials to patients and visitors and is responsible for accurate and courteous registration of patients in a manner that promotes EvergreenHealth's values, contributing towards an optimum patient experience. Accountable for proper patient identification to ensure patient safety. Initiates the Patient Revenue Cycle for maximum and timely reimbursement with utilization of registration functions/systems.

Primary Duties

Interview patient or their representatives to obtain demographic and billing information via the registration area or the patient's bedside.

Assist patients in completing the appropriate consent and/or worker's compensation forms.

Complete pre-registration of patients prior to scheduled admission as necessary (may be conducted over phone or in person with patient or patient representative).

Responsible for point-of-service collections.

Identify the need for financial counseling and refer the patient to the Financial Clearance Unit.

Demonstrate knowledge of insurance payers and the use of electronic systems for verification purposes.

Work with the House Supervisor for direct and scheduled admits as needed.

Responsible for updating patient type changes based on physician's orders.

Inform surgery patients of scheduled admit and surgery times.

Responsible for following downtime procedures.

Perform other duties as assigned.

Required Qualifications

High School graduate or equivalent.

Knowledge of medical terminology.

Ability to be flexible in work assignments, detail oriented, organized, and works well with others in a professional manner.

Strong communication skills to effectively obtain information from patients, physicians, other clients.

Ability to function independently, organize work, multitask, and establish priorities.

Numerical ability is required to discuss financial arrangements including deposit requirements.

Ability to exercise good judgment in determining appropriate actions in emergent situations, problem solving, and retain composure in stressful situations.

Detail oriented and organized.

Ability to manage work volume and disseminate status updates to team members.

Desired Qualifications

Vocational training or college degree in the healthcare setting.

2-year prior experience in a hospital or medical setting.

Working knowledge of insurances.

Benefit Information Choices that care for you and your family

Medical, vision and dental insurance.

On-demand virtual health care.

Health Savings Account.

Flexible Spending Account.

Life and disability insurance.

Retirement plans (457(b) and 401(a) with employer contribution).

Tuition assistance for undergraduate and graduate degrees.

Federal Public Service Loan Forgiveness program.

Paid Time Off/Vacation.

Extended Illness Bank/Sick Leave.

Paid holidays.

Voluntary hospital indemnity insurance.

Voluntary identity theft protection.

Voluntary legal insurance.

Pay in lieu of benefits premium program.

Free parking.

Commuter benefits.

This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW. The SEIU. Union membership is optional.

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