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Madison Approach Staffing Inc

Patient Accounts | Credit and Collections

Madison Approach Staffing Inc, Valhalla, New York, United States, 10595

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Patient Accounts | Credit and Collections

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Patient Accounts | Credit and Collections

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Madison Approach Staffing Inc Patient Accounts | Credit and Collections

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Patient Accounts | Credit and Collections

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Madison Approach Staffing Inc Get AI-powered advice on this job and more exclusive features. Credit and Collections Specialist - 12-Month Contract

Location: Valhalla, NY Full-time, On-site

Duration: 12 months

Employment Type: W2 Contract via Staffing Agency

Compensation: $20-22/hour

Position Overview

We are seeking a detail-oriented Credit and Collections Specialist to manage patient accounts receivable and collection activities for a large hospital system. This role involves working with patients, insurance companies, and internal departments to resolve billing issues, process payments, and maintain optimal collection performance while providing excellent customer service in a healthcare environment.

Key Responsibilities

Patient Account Management: Review and manage patient accounts receivable, identifying delinquent accounts and implementing appropriate collection strategies Payment Processing: Process patient payments, insurance remittances, and adjustments while ensuring accurate posting to patient accounts Insurance Follow-up: Contact insurance companies to resolve claim denials, request missing information, and expedite payment processing Patient Communication: Communicate with patients regarding outstanding balances, payment options, and financial assistance programs while maintaining professionalism and empathy Documentation Management: Maintain detailed notes and documentation of all collection activities, payment arrangements, and account resolutions Financial Assistance Coordination: Assist patients with financial hardship applications and coordinate with financial counselors for payment plan arrangements Denial Management: Research and resolve insurance claim denials, resubmit corrected claims, and follow up on outstanding reimbursements Account Resolution: Investigate and resolve billing discrepancies, coordination of benefits issues, and payment posting errors Reporting & Analytics: Prepare collection reports, aging analyses, and performance metrics for management review Compliance Adherence: Ensure all collection activities comply with healthcare regulations, HIPAA requirements, and organizational policies

Required Qualifications

High school diploma or equivalent required (Associate's degree in Business, Finance, or Healthcare Administration preferred) 2-4 years of experience in collections, patient accounts, or healthcare billing Healthcare billing experience strongly preferred Knowledge of medical billing procedures, insurance processes, and healthcare reimbursement Understanding of CPT, ICD-10, and medical coding principles preferred Experience with patient accounting systems and electronic health records Strong communication skills for patient and insurance company interactions Excellent organizational skills with attention to detail and accuracy Ability to handle sensitive financial information with confidentiality Proficiency in Microsoft Office Suite and database management Knowledge of collection laws and regulations (FDCPA, state collection laws) Experience with insurance verification and authorization processes Strong problem-solving skills and ability to work independently Customer service orientation with empathy for patient financial situations Ability to manage multiple accounts and prioritize workload effectively

Ready to make a difference in patient financial services while advancing your healthcare revenue cycle career? Apply today! Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

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